SMB Segment Lead – Europe-Meta eCommerce

We are Lenovo. We do what we say. We own what we do. We WOW our customers.

Lenovo is a US$83 billion revenue global technology powerhouse, ranked #153 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).

This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub.

The SMB Segment Lead is responsible for defining and driving the end-to-end strategy and performance of the Lenovo Pro (SMB) business across Europe-Meta eCommerce’s markets. The role owns revenue growth, customer lifecycle management, and programe development, ensuring alignment across marketing, digital, sales, and global teams to deliver sustainable business growth.

You'll Be Responsible For

• Define and lead the Europe-Meta SMB (Lenovo Pro) strategy and roadmap
• Own the evolution of the SMB program, including value proposition, benefits, and customer experience
• Ensure consistent execution across markets and alignment with global SMB strategy
• Drive SMB revenue growth, customer acquisition, and retention across Europe-Meta
• Own annual and quarterly planning cycles (e.g. STAMP) and track delivery against targets
• Analyse performance data and identify key growth drivers and optimisation opportunities-
• Customer Lifecycle Management
• Define and execute the SMB marketing roadmap across channels
• Drive audience targeting, campaign performance, and value proposition messaging
• Align campaign activity with digital experience and conversion goals
• Launch and scale initiatives such as reseller programmes, payment solutions, and loyalty/rewards
• Lead collaboration across Digital, Tele-sales, Marketing, Sales, UX, and operations teams

You'll Bring

• Proven experience in eCommerce, digital marketing, or programme leadership (5- 10 years of experience)
• Strong analytical and data-driven decision-making skills
• English fluent spoken written
• Experience managing cross-functional, multi-market programmes
• Strong stakeholder management and communication skills

What’s in it for you?

• Holiday purchase 
• Private medical 
• Income protection
• Attractive pension scheme 
• Positive work life balance
• Learning and development
• Life insurance
• Lenovo and Motorola products discounts 
• Lifestyle discounts 
• Cycle to work 
• MyGymDiscounts
• Mortgage advice and support 
• Referral bonus
• Electric car salary sacrifice scheme
• Free onsite parking

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.