Head of Business Operation

We are looking for a high-potential, hands-on Head of Business Operations to work closely with the executive team and drive business performance across finance, operations, people, and business support functions.

This role is ideal for a commercially minded leader who enjoys turning strategy into execution, building structure in a growing organization, improving business processes, and creating measurable business outcomes. You will be a key business partner to management, ensuring operational effectiveness, financial discipline, and organizational alignment to support the company's next phase of growth.
Location: Bangkok Thailand
Division: Accounting & Finance & Business Support Functions
Reports to: Executive Management (CEO and COO)
Direct Report: 3 Employees
Position Type: Full-Time

MANDATE SCOPE OF HUMAN RESOURCES DIRECTOR

• Oversee budgeting, forecasting, cash flow management, and operational reporting.
• Analyze financial and operational performance to identify business improvement opportunities.
• Support management with meaningful insights for decision-making and resource allocation.
• Drive financial discipline, cost optimization, and performance management.
• Translate business objectives into actionable plans, KPIs, and performance targets.
• Monitor business performance and drive accountability across functions.
• Lead cross-functional initiatives to improve productivity, efficiency, and profitability.
• Partner with leadership to execute strategic priorities and business growth initiatives.
• Improve business processes, workflow effectiveness, and service quality.
• Partner with commercial and support teams to strengthen operational performance.
• Ensure efficiency across inventory, logistics, customer support, and business administration functions.
• Lead continuous improvement initiatives and problem-solving projects.
• Lead, coach, and develop a high-performing support organization.
• Foster a culture of accountability, collaboration, and continuous improvement.
• Support workforce planning, capability development, and team effectiveness.
• Act as a trusted partner to department leaders and management teams.
• Create the champion process automation and digital transformation initiatives as well as improve reporting visibility through digital and AI and reporting tools.
• Drive data-driven decision-making and operational transparency

THE QUALIFICATIONS

• Bachelor's Degree or higher in Business Administration, Finance, Accounting, Engineering, Operations Management, or related disciplines.
• 8-15 years of experience in Business Operations, Finance, Commercial Finance, Business Excellence, PMO, Business Planning, or related functions.
• Experience leading cross-functional projects and driving operational improvements.
• Strong understanding of business operations, financial management, and performance metrics.
• Proven ability to work closely with senior management and influence stakeholders.
• Strong analytical, problem-solving, and decision-making capabilities.
• Excellent communication and stakeholder management skills.
• Experience in healthcare, medical devices, pharmaceuticals, manufacturing, distribution, trading, or related industries is highly preferred.