Director of Operations

A rapidly growing security technology company is seeking a Head of Operations to build the

operational foundation needed to support continued growth. This person will be creating

scalable systems, implementing processes, driving accountability, and turning leadership’s

vision into execution.

Responsibilities

• Build and scale operational infrastructure, systems, and processes to support company

growth

• Create and implement SOPs to improve efficiency, consistency, and execution across the

organization

• Develop and track KPIs to measure performance and ensure teams are aligned with

company goals

• Oversee key projects and initiatives from planning through completion, ensuring

deadlines and objectives are met

• Partner with leadership to translate strategic vision into actionable plans and measurable

results

• Create accountability across teams while maintaining a collaborative and productive

culture

• Identify operational challenges and develop solutions to improve workflows and

productivity

• Implement and optimize technology tools to streamline communication, reporting, and

operations

• Ensure teams have the structure, resources, and processes needed to perform at a high

level

• Act as the operational backbone of the company, connecting departments and keeping

priorities moving forward

Requirements

• 3-5+ years of operations experience, ideally within a technology, security, or fast-growing

Company

• Proven experience building processes, systems, and infrastructure from the ground up
• Strong project management skills with the ability to manage multiple priorities

simultaneously

• Comfortable implementing and leveraging technology to improve business operations
• Strong analytical skills with experience developing and managing KPIs
• Excellent communication and interpersonal skills with the ability to work effectively with

all types of people

• Hands-on, builder mentality with a strong sense of ownership and ability to execute
• Ability to bring structure to a fast-paced environment and turn ideas into action