Lhoopa | Chief of Staff

Lhoopa is seeking a high-performing Chief of Staff to partner primarily with the COO in driving execution, alignment, and delivery across the organization. Acting as a force multiplier to the COO, this role supports the translation of priorities into structured plans, ensures follow-through across teams, and helps resolve cross-functional issues as they arise.

This position is suited for a versatile operator who performs strongly in fast-paced environments and can consistently turn direction into measurable progress.

Key Responsibilities:

Execution & Cross-Functional Delivery

• Operationalize the COO’s agenda by driving cross-functional initiatives from planning through execution.
• Provide structure and visibility across key priorities, including timelines, deliverables, and ownership.
• Drive end-to-end execution by clarifying responsibilities, unblocking teams, enforcing deadlines, and escalating when required.
• Maintain momentum across shifting priorities, with high standards for discipline and closure.

Leadership Cadence & Follow-Through

• Run the COO operating rhythm (weekly priorities, meeting preparation, notes, follow-ups).
• Maintain lightweight tracking mechanisms to ensure commitments are documented and delivered.
• Ensure leadership meetings drive alignment, decisions, and execution.

Organizational Alignment & Communication

• Coordinate across departments to ensure teams remain aligned on critical priorities.
• Draft internal communications and leadership updates with clarity and precision.
• Support change management initiatives and help drive organizational clarity on key topics.

COO Office & Representation

• Serve as a trusted proxy for the COO in meetings, communications, and decision-making forums where direct representation is required.
• Interact regularly with the CEO and on a daily basis with SVPs and VPs to maintain alignment, track commitments, and ensure information flows efficiently across the leadership layer
• Step into urgent or high-sensitivity issues across the organization when required, identify root causes, and drive resolution with speed and pragmatism.

Special Projects

• When assigned by the COO, lead discrete, time-bound projects end-to-end: scoping, resourcing, execution, and delivery. These project vary in nature and are allocated based on business needs and priorities at a given time.
• Operate with a high degree of autonomy on assigned projects, structuring ambiguous mandates into clear plans and delivering results without requiring ongoing direction.
• This is not a standing responsibility. Special project assignments will evolve as the organization scales and dedicated resources are brought in.

People Management & Stakeholder Leadership

• Manage direct reports as required (analysts, coordinators, or project resources).
• Influence senior stakeholders across teams and drive outcomes without relying on hierarchy.
• Maintain strong working relationships while ensuring accountability and delivery.

Qualifications:

• 8+ years of experience operating at a senior level in high-velocity environments. This could include roles such as COO, GM, VP Operations, or equivalent. Prior Chief of Staff experience is not required.
• Demonstrated ability to work closely with senior leadership, combining strategic context with disciplined execution.
• Highly organized and methodical, with strong ownership, sound judgment, and consistent follow-through.
• Excellent written and verbal communication skills, able to drive alignment across multiple stakeholders.
• Proptech, fintech, or technology platform experience is a strong advantage.
• Versatile and hands-on, comfortable shifting across priorities and working effectively under ambiguity.

Why Join Us?

• Impact: Help solve one of the Philippines’ most urgent needs, affordable housing, by enabling thousands of Filipino families to own homes.
• Growth: Be part of a fast-scaling company with ambitious expansion plans in Philippines & Indonesia.
• Capability: One of the rare profitable, fast growing Venture capital funded companies in SEA
• Culture: Entrepreneurial, mission-driven, and no politics environment with a strong sense of purpose.