Iberia General Manager

At LHH Executive Search, we are seeking an Iberia General Manager on behalf of a leading international organisation operating in a customer-facing services environment. This executive leadership role offers the opportunity to drive business performance across Iberia, accelerating profitable growth, leading transformation initiatives and strengthening the organisation's long-term competitive position in the market.

The primary purpose of the role is to lead the strategy, operations and profitability of the business across Iberia, ensuring the achievement of financial, commercial and operational objectives. The successful candidate will be responsible for driving organisational transformation, strengthening the company's market position and delivering a differentiated customer experience, whilst ensuring alignment between local execution, corporate priorities and the specific needs of the Iberian markets. Fluent Spanish, English and French are mandatory.

The primary purpose of the role is to lead the strategy, operations and profitability of the business across Iberia, ensuring the achievement of financial, commercial and operational objectives. The successful candidate will be responsible for driving organisational transformation, strengthening the company's market position and delivering a differentiated customer experience, whilst ensuring alignment between local execution, corporate priorities and the specific needs of the Iberian markets. Fluent Spanish, English and French are mandatory

Key Responsibilities

• Assume full P&L responsibility for the Iberian business, defining and executing the growth strategy whilst ensuring profitability, value creation and return on investment.
• Lead the strategic planning process, identifying opportunities for sustainable growth, operational improvement and market development.
• Manage a complex multi-site organisation, ensuring the highest standards of operational excellence, service quality, efficiency and productivity.
• Drive continuous improvement initiatives focused on simplifying processes, optimising cost structures and accelerating business digitalisation.
• Foster a customer-centric culture
• Build and maintain strong relationships with key internal and external stakeholders.
• Lead high-performing cross-functional teams, promoting a culture of accountability, collaboration, agility and results orientation.
• Play a pivotal role in talent development, succession planning and building the organisational capabilities required to address future business challenges.
• Act as the company's principal representative in the region, developing strong relationships with strategic partners, suppliers, industry bodies and key stakeholders, whilst ensuring effective alignment with corporate and regional functions.

Key Competencies

• Strategic vision and execution capability.
• Transformational leadership.
• P&L management and value creation.
• Operational excellence.
• Customer focus.
• Stakeholder management and influencing skills.
• Talent development and team leadership.
• Change management.
• Agility and resilience.
• Growth and results orientation.

Required Experience

• Proven experience in General Management or leading complex business units.
• Demonstrated track record of full P&L ownership and accountability for business performance.
• Experience managing multi-site operations and large, multidisciplinary teams.
• Background within complex customer-facing environments operating across multiple locations and markets.
• Experience leading geographically dispersed operations and multi-site business environments.
• Proven experience in business transformation, operational optimisation and growth initiatives.
• Fluent Spanish, English and French are required.