F&B Operations Manager (International Convention Center – Pre-Opening)

Be part of something extraordinary at the Palazzo Ezulwini International Convention Center, Eswatini’s premier venue for world-class events and conferences! This architectural masterpiece features a majestic central dome, a two-level theater for 1,800 guests, VIP reception rooms, and versatile event spaces. The luxury 5-star hotel will follow a year after, enhancing the venue’s prestige. Join us in redefining hospitality and event experiences in Eswatini — exciting career opportunities await!

Why Join Palazzo Ezulwini?

• Be part of an iconic development set to redefine Eswatini’s business and event landscape.
• Lead a world-class team in delivering exceptional experiences.
• Work in a dynamic, growth-focused environment with opportunities for professional advancement.

Role Overview:

The F&B Operations Manager will oversee food and beverage services, ensuring high-quality dining experiences and efficient operations.

Key Responsibilities:

• Manage restaurants and banquet operations.
• Develop and implement service standards and procedures.
• Oversee menu planning and food quality control.
• Manage staff training, scheduling, and performance.
• Monitor inventory and cost control measures.
• Ensure compliance with health and safety regulations.
• Handle customer feedback and service improvements.
• Work closely with chefs and suppliers for product sourcing.

Candidate Requirements:

• Degree in Hospitality, Culinary Arts, or related field.
• 7+ years of experience in F&B management.
• Strong leadership and team management skills.
• Excellent knowledge of food service and hospitality standards.
• Experience in budgeting and cost control.
• Strong problem-solving and crisis management abilities.
• Ability to work in a fast-paced environment.
• Knowledge of local and international cuisine trends.