Bar Captain

Responsible for supporting daily bar operations, ensuring excellent beverage service, maintaining operational standards, and guiding the bar team to deliver outstanding guest experiences.

Responsibilities

• Support the daily operation of the bar and ensure service standards are consistently maintained.
• Prepare and serve beverages according to hotel recipes, presentation standards, and operating procedures.
• Guide, support, and train Bartenders to ensure service quality and smooth daily operations.
• Monitor bar setup, cleanliness, hygiene, and safety standards throughout all operating periods.
• Promote beverages, recommend products, and apply upselling techniques to enhance guest satisfaction and revenue.
• Monitor inventory levels, beverage supplies, and bar equipment to minimize wastage and ensure operational readiness.
• Handle guest requests and complaints professionally while escalating major issues to management when necessary.
• Assist in shift briefings, task allocation, daily reporting, and communication between the bar and other departments.

• Minimum 1–2 years of experience as a Bartender or Bar Captain within a hotel, restaurant, or hospitality environment.
• Strong knowledge of cocktails, spirits, wines, beverage preparation, and bar operations.
• Good leadership and team support skills with the ability to guide junior team members.
• Excellent customer service, communication, and problem-solving skills.
• Fluent in English communication; additional language skills are an advantage.
• Ability to work efficiently in a fast-paced environment and handle multiple priorities.
• Knowledge of inventory control, beverage costing, and stock management is preferred.
• Professional appearance, positive attitude, and strong commitment to service excellence.

• Attractive and competitive salary based on performance.
• Monthly service charge allowance.
• 13th-month salary bonus and annual salary review.
• Full participation in Social Insurance, Health Insurance, and Unemployment Insurance based on actual salary.
• Meal allowance during shifts and free uniform provided.
• Dynamic, professional, and friendly working environment.
• Career development opportunities and skill enhancement training.

Location: Vietnam, Ho Chi Minh City

Address: 197/2 Nguyen Van Huong Street, An Khanh Ward,

Ho Chi Minh City, Vietnam

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