Logistics / Admin Operations Coordinator

This is a remote position. Logistics / Admin Operations Coordinator Full-Time | USA HoursWe are hiring a proactive, highly organisedLogistics and Admin Operations Coordinatorto manage day-to-day operations, coordinate orders and deliveries, support company systems, and solve problems independently. Candidates must be available to work a full8-hour shift, either: 8:00 AM–4:00 PM ESTor 9:00 AM–5:00 PM ESTThis role is ideal for someone who is tech-savvy, detail-oriented, dependable, and confident managing multiple responsibilities without constant supervision. Requirements Key Responsibilities - Coordinate orders from purchase through fulfilment and delivery - Communicate with customers, suppliers, warehouses, shipping carriers, and internal teams - Track shipments, follow up on delays, and resolve delivery or logistics issues - Manage invoices, subscriptions, purchase orders, sales orders, and operational reports - Maintain accurate customer, order, inventory, and shipping information across company systems - Troubleshoot technical and operational problems independently - Create and maintain templates, forms, documentation, reports, and workflows - Follow up consistently to ensure tasks are completed and nothing is missed - Assist with customer onboarding and post-sale operational requirements - Identify inefficiencies and help improve company processes and automations - Support management with reports, research, data entry, and special projects - Handle sensitive company and customer information professionally and confidentially Required Skills and Capabilities - Excellent problem-solving and critical-thinking skills - Strong logistics, coordination, and follow-up abilities - Highly organised, accurate, and detail-oriented - Able to manage multiple tasks, deadlines, and priorities - Confident working independently and taking full ownership of responsibilities - Strong written and verbal communication skills - Tech-savvy, resourceful, and able to learn new systems quickly - Comfortable working with spreadsheets, reports, databases, and online platforms - Able to investigate issues, find solutions, and communicate clear updates - Reliable, responsive, and available during required USA working hours Benefits Experience with the following is a strong advantage: - Zoho applications, including CRM, Books, Inventory, Analytics, WorkDrive, Forms, Flow, People, Sign, SalesIQ, and related integrations - Shopify and e-commerce order management - Shipping platforms, fulfilment systems, inventory management, and delivery coordination - Workflow automation and system integrations - Customer service or operations support - Reporting, data analysis, and process documentation IMPORTANT: Only apply if you are available full-time, can work USA hours, and have the skills listed above.

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