Salon Operations Coordinator

Category: Business Management Location: We are looking for a highly organized and well-spoken Executive Assistant / Salon Operations Coordinator to support a busy salon business. This role is ideal for someone who is confident communicating with customers, managing schedules, following up on tasks, and keeping day-to-day operations moving smoothly. The right candidate must have excellent spoken and written English, a polished phone presence, and the ability to communicate clearly and professionally with clients, staff, and vendors. Responsibilities - Answer and make phone calls, texts, and follow-up messages with clients - Schedule, confirm, and manage appointments - Follow up with clients regarding appointment details, repairs, updates, and next steps - Coordinate with salon staff to confirm wigs are ready for upcoming appointments - Track pending tasks and make sure nothing falls through the cracks - Communicate with vendors or repair contacts as needed - Provide general executive assistant support to the business owner - Help manage daily operational details remotely Requirements - Excellent spoken English with a clear, professional, customer-facing communication style - Strong written communication skills for texts, emails, and client follow-ups - Experience in scheduling, customer service, admin support, or executive assistant work - Comfortable speaking with customers by phone - Highly organized, detail-oriented, and reliable - Able to follow up consistently and manage multiple moving pieces - Friendly, polished, and professional demeanor - Experience in a salon, beauty, retail, medical office, or appointment-based business is a plus Ideal Candidate This person should be proactive, calm under pressure, and comfortable helping manage both customer communication and internal follow-up. The role requires someone who can take ownership, stay organized, and communicate in a way that reflects well on the business. Details

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