Center IT Gateway

Job Description

• Perform routine maintenance on all IT hardware and software, including servers, networks, CCTV systems, and IoT devices.
• Monitor system performance regularly and take corrective actions when issues arise.
• Perform regular data backups and ensure the security of company data.
• Troubleshoot and resolve hardware and software issues.
• Resolve internet network and CCTV system disruptions.
• Provide technical support and respond to user support requests.
• Install new hardware and software according to the company's operational needs.
• Configure network devices and security systems.
• Implement the company's data security policies.
• Conduct regular security threat assessments and vulnerability scans.
• Maintain the confidentiality of company data.
• Prepare periodic reports on IT infrastructure status and any issues encountered.

Requirements

• Minimum Diploma (D3) degree in Information Technology, Information Systems, Computer Science, or a related field.
• Strong knowledge of monitoring and maintaining LAN, WAN, VPN, and Internet networks.
• Solid troubleshooting skills in hardware, network infrastructure, application software, databases, and server support.
• Strong interpersonal skills: honest, proactive, detail-oriented, disciplined, responsible, and able to work independently as well as collaboratively within a team.
• Willing to work on a rotating shift schedule, including public holidays.
• Willing to be based at Gateway SEG777, Tangerang.