Senior VCS Engineer

In this role, you will be responsible for the operational stability, performance, and lifecycle management of enterprise compute, virtualization, and Virtual Desktop Infrastructure (VDI) platforms.

This role combines infrastructure ownership with end-user computing reliability, ensuring systems are resilient, scalable, and optimized through automation and strong operational discipline. The ideal candidate brings hands-on technical expertise across compute, virtualization, and VDI, along with a strong focus on monitoring, disaster recovery readiness, and configuration management (CMDB).

Key Responsibilities

Compute Infrastructure Operations

• Support enterprise hardware platforms (HPE, Dell, Cisco UCS, Nutanix)
• Perform break/fix, hardware validation, and firmware/lifecycle upgrades
• Coordinate with remote hands support and vendors to execute physical tasks
• Maintain platform health, uptime, and operational consistency

• Administer VMware environments (vSphere, vCenter, ESXi)
• Manage clusters, hosts, and virtual machine lifecycle (provisioning, modification, decommissioning)
• Perform capacity management, performance tuning, and system optimization
• Maintain operational standards for resource allocation, snapshots, and system hygiene

• Manage lifecycle, stability, and performance of the enterprise VDI platform
• Troubleshoot complex VDI incidents and perform root cause analysis
• Maintain gold images, desktop pools, and application delivery workflows
• Partner with Desktop Engineering teams to ensure consistent end-user experience

• Monitor and manage resource utilization across VDI environments
• Optimize compute and storage resource allocation for peak usage scenarios
• Ensure scalability and performance across regions and user populations

• Define and maintain monitoring standards across compute, virtualization, and VDI layers
• Improve alert quality and reduce operational noise
• Provide reporting on system health, utilization, and performance trends

• Support replication strategies (e.g., Zerto) across infrastructure platforms
• Develop and execute DR/BCP testing scenarios for compute, virtualization, and VDI
• Maintain runbooks and ensure recovery readiness of critical systems

• Develop automation using PowerCLI, PowerShell, or equivalent tools
• Automate provisioning, reporting, compliance checks, and operational workflows
• Continuously improve efficiency by reducing manual intervention and repeatable tasks

• Maintain accurate configuration items (CIs) and relationships across infrastructure layers
• Ensure all infrastructure changes are reflected in CMDB systems
• Support audit readiness through consistent documentation and governance

• Work across compute, storage, network, and desktop engineering teams
• Act as a key escalation point for infrastructure and VDI-related issues
• Coordinate effectively with vendors and support teams

• Hands-on experience with VMware vSphere, vCenter, and ESXi administration
• Experience supporting enterprise compute platforms (HPE, Dell, Cisco UCS, Nutanix)
• Strong experience supporting or operating VDI platforms (Horizon preferred)
• Proficiency in PowerShell / PowerCLI scripting and automation
• Strong troubleshooting skills across infrastructure domains
• Experience working in production environments with operational responsibilities

• Experience with Zerto or similar replication technologies
• Familiarity with VMware Aria Operations or enterprise monitoring platforms
• Experience with DR/BCP planning and execution
• Exposure to CMDB/ServiceNow governance practices
• Experience working in regulated or audit-driven environments

• Reduction in incident volume through proactive monitoring and automation
• Improved platform stability and performance across compute and VDI
• Successful execution of DR/BCP testing and recovery scenarios
• Increased automation coverage for provisioning and operations
• Accurate and audit-ready CMDB data across infrastructure components

• This role combines infrastructure ownership with end-user platform responsibility
• Requires strong prioritization, operational discipline, and cross-team coordination
• Designed for hands-on engineers who can operate across multiple infrastructure layers while maintaining clear accountability

Other Requirements

Mizuho has in place a hybrid working program, with varying opportunities for remote work depending on the nature of the role, needs of your department, as well as local laws and regulatory obligations. Roles in some of our departments have greater in-office requirements that will be communicated to you as part of the recruitment process.

Company Overview

Mizuho Financial Group, Inc. is the 15th largest bank in the world as measured by total assets of ~$2 trillion. Mizuho's 60,000 employees worldwide offer comprehensive financial services to clients in 35 countries and 800 offices throughout the Americas, EMEA and Asia. Mizuho Americas is a leading provider of corporate and investment banking services to clients in the US, Canada, and Latin America. Through its acquisition of Greenhill , Mizuho provides M&A, restructuring and private capital advisory capabilities across Americas, Europe and Asia. Mizuho Americas employs approximately 3,500 professionals, and its capabilities span corporate and investment banking, capital markets, equity and fixed income sales & trading, derivatives, FX, custody and research. Visit www.mizuhoamericas.com.

Mizuho Americas offers a competitive total rewards package.

We are an EEO/AA Employer - M/F/Disability/Veteran.

We participate in the E-Verify program.

We maintain a drug-free workplace and reserve the right to require pre- and post-hire drug testing as permitted by applicable law.