Systems Engineer II

Provide technical assistance and support for strategic, inter-departmental City computer operating systems and related system software and hardware components including cloud-based and on-premise systems; Perform a variety of complex systems analysis duties in the installation, testing, maintenance and support of central computer hardware and system software including emerging technologies and perform a variety of technical tasks relative to assigned areas of responsibility. Employees at this level may also assume Enterprise System Architecture responsibilities and/or major project management responsibilities.

The position manages both Windows Server and Linux server environments (Oracle Linux and RHEL), administers Oracle OCI and AWS gateway cloud services, and supports Microsoft Hyper-V virtualization infrastructure.

Candidates are expected to demonstrate strong proficiency in PowerShell scripting, Python scripting, Microsoft 365 administration, and Linux shell scripting (bash/Python), as all Linux servers are managed primarily through scripts.

Job descriptions are intended to present a general list of tasks/duties performed by employees within this job classification. Job Descriptions are not intended to reflect all duties performed within the job.

Essential And Supplemental Functions

ESSENTIAL FUNCTIONS: Essential functions may include but are not limited to the functions listed below. Must be able to perform the essential functions of the job with or without a reasonable accommodation.

• Provide advanced technical assistance and support for strategic City computer systems/servers and related system software and hardware components.
• Perform a variety of complex systems analysis and programming duties in the design, development, implementation and maintenance of information systems and supporting computer hardware and software.
• Evaluate, install, test, and implement new central hardware, operating systems or systems software packages; install new versions, releases or maintenance levels of existing operating systems and related components.
• Detect, isolate and resolve computer system problems utilizing vendor coordination and support as needed and implement appropriate bypasses or other resolutions.
• Participate in system administration activities including setting up and monitoring backup processes, adding new users, modifying user/group profiles, monitoring and tuning system/server resources.
• Provide technical direction to members of the systems programming staff and members of Information Technology Projects.
• Coordinate technical activities among the systems programming staff and with other Information Technology entities within City government and external agencies.

• Attend and participate in professional group meetings; stay abreast of new trends and innovations in the field of information systems.
• May act in the role of management reporting to the Department Director from time to time.
• Perform related duties and responsibilities as required.

Education and experience directly related to the minimum requirements below may be interchangeable on a year for year basis. Master's degree from an accredited college or university in information systems, or computer science; and

Two (2) years experience in systems programming or system administration.

Additional Requirements

Possession of a valid New Mexico Driver's license, or the ability to obtain by date of hire.

Possession of a City Operator's Permit (COP) within 6 months from date of hire.

Working Conditions

Environmental

Office and computer room environment; exposure to computer screens.

Physical

Essential and supplemental functions may require maintaining physical condition necessary for prolonged sitting and extensive use of computer keyboard; may load, unload, and operate a server lift device.