Application Support Engineer

We're looking for an experienced Application Support Engineer to join a leading international organization in Portugal. If you're passionate about application support, automation, infrastructure, and working in a fast-paced, international environment, this opportunity is for you.

What you'll do

As part of the Corporate Functions IT Application Support team, you'll be responsible for supporting critical business applications within the Data Processing & Metrics and Market & Static Data domains.

Your responsibilities will include:

• Providing technical and functional support for business-critical applications.
• Managing incidents and ensuring timely resolution while identifying root causes.
• Proactively improving application stability and reducing recurring incidents.
• Automating operational tasks and continuously improving support processes.
• Maintaining technical documentation up to date.
• Working closely with development teams to ensure smooth application lifecycle management.
• Contributing to operational excellence in a collaborative DevOps environment.

What we're looking for

Technical Requirements

• Minimum 9 years of experience in Application Support or similar roles.
• Strong knowledge of both Linux and Windows environments.
• Experience with VTOM or other enterprise scheduling tools.
• Scripting experience with Shell, Python and/or PowerShell.
• Experience with application servers such as JBoss, Tomcat, Apache or IIS.
• Database knowledge in Oracle, Sybase, SQL Server and/or MySQL.
• Experience with infrastructure backup solutions.
• Familiarity with monitoring tools, preferably Zabbix or Grafana.
• Knowledge of LDAP, Active Directory, Kerberos, Firewalls and Reverse Proxy.
• Basic networking knowledge.

Soft Skills

• English level B2 or above (mandatory).
• DevOps mindset.
• Strong analytical and problem-solving skills.
• Ability to thrive in a demanding and fast-paced environment.
• Continuous learning mindset.
• Excellent communication and teamwork skills.

What you'll find

• Opportunity to work on critical applications within a global banking environment.
• International and multicultural teams.
• Challenging technical environment with modern technologies.
• Continuous learning and professional growth.
• Collaborative culture focused on innovation, automation and operational excellence.

If you're looking for your next challenge in Application Support within the banking sector, we'd love to hear from you.