Application Support Engineer

We are seeking an Application Support Engineer with 3–5+ years of experience supporting enterprise applications in a production environment. The ideal candidate will have strong expertise in AutoSys, UNIX/Linux, Shell Scripting, SQL/Oracle/Hadoop, and batch/feed management. Responsibilities include monitoring batch jobs, responding to production alerts, troubleshooting application issues, performing root cause analysis, managing incidents using ServiceNow/ITSM, and creating knowledge documentation in Confluence. The candidate should have hands-on experience with enterprise monitoring tools such as ITRS Geneos, Splunk, Dynatrace, and NEWS, along with a solid understanding of ITIL and SDLC. Strong analytical, communication, and prioritization skills are essential, along with the ability to work independently in a global support environment. Financial Services/Banking domain experience is highly preferred.