Technical Operations Engineer

The successful candidate will have 1 years Development Operation Support experience coupled with relevant tertiary qualifications (Information technology or Computer Science).

The candidate’s experience will have been gained in roles supporting specialised high-volume/high value applications resolving technical faults, enabling upgrades and maintaining customer satisfaction. At least some of this experience will have been obtained while operating on a client’s site.

Skills And Knowledge

Essential Technical Skills

• Strong Knowledge of Unix or Linux server platforms.
• An understanding of the SDLC.
• Experience with a disciplined approach to IT incident, problem and change management.
• Previous experience in User Acceptance Testing.

• Industry experience in Telco or CRM/marketing industries.

• Excellent Customer Service focus and orientation.
• Ability to deal with suppliers and employees at all levels.
• Proactive, with strong work ethic.
• Proven ability to work on own initiative and prioritise own workload effectively.
• Demonstrate effective team working skills, with a can-do attitude.
• Excellent English communication skills (both verbal and written).
• Ability to effectively deal with conflict (internally and externally).
• Ability to work in a fast-paced environment.
• Has a logical approach and is a good problem Solver?
• Able to work with ambiguity and get results.