IT Administrative and Systems Engineer

This entry-level IT Administrative and Systems Engineer role focuses on supporting internal IT operations and infrastructure. Reporting to senior team members and the IT Director, the position offers hands-on experience in systems administration, network support, and IT troubleshooting. It is ideal for recent graduates seeking to develop their skills in a dynamic technology environment.

Responsibilities

• Provide Tier 1 technical support to internal end users for hardware, software, and network issues, escalating complex problems as needed.
• Assist with the administration and monitoring of servers, workstations, and network infrastructure.
• Support the setup, configuration, and management of user accounts, permissions, and Active Directory.
• Collaborate with senior engineers on system deployment, testing, and documentation to ensure efficient operations.
• Monitor system performance and network alerts, escalating issues following established protocols.
• Maintain accurate documentation of IT systems, configurations, and operational procedures.
• Support data backup, disaster recovery, and cybersecurity best practices to safeguard organizational assets.
• Assist with hardware and software inventory tracking and lifecycle management.
• Participate in IT projects focused on system integration and infrastructure enhancements.
• Provide support outside standard hours for scheduled maintenance or urgent technical issues as required.

• Bachelor’s degree in information technology, computer science, management information systems, or related field; or equivalent coursework/experience.
• Basic knowledge of Windows and/or Linux operating systems.
• Foundational understanding of core networking concepts such as TCP/IP, DNS, and DHCP.
• Internship, co-op, or academic project experience in IT support, systems administration, or network engineering preferred.
• Familiarity with Active Directory, Microsoft 365, or virtualization platforms like VMware or Hyper-V is advantageous.
• Exposure to scripting or automation tools such as PowerShell, Python, or Bash is a plus.
• Relevant certifications such as CompTIA A+ or Network+ are desirable but not required.
• Interest in applying Artificial Intelligence tools within enterprise systems is beneficial.
• Strong analytical, critical thinking, and communication skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Willingness to learn and adapt to evolving technology landscapes.

This position offers a hybrid schedule, with time split between the office and remote work.