Senior Infrastructure Engineer

Senior Cloud & Infrastructure Engineer

Role Overview

The Senior Cloud & Infrastructure Engineer is a key member of the technology organization responsible for designing, managing, and optimizing enterprise infrastructure across both cloud and on-premises environments. Reporting to the Infrastructure leadership team, this individual will provide advanced technical expertise to ensure the stability, security, and performance of platforms supporting a SaaS-based business and its internal operations.

This position requires a highly experienced engineer who can lead infrastructure initiatives, solve complex technical challenges, implement automation, and drive improvements that enhance reliability, scalability, and operational excellence.

Core Responsibilities

• Architect, deploy, and maintain infrastructure solutions across cloud and datacenter environments.
• Oversee administration and support of Windows and Linux-based systems.
• Manage enterprise networking technologies, including firewalls, VPN connectivity, DNS services, routing, switching, and load-balancing solutions.
• Support and maintain identity and access management platforms, including Active Directory and Microsoft Entra ID.
• Develop and administer business continuity strategies, backup platforms, and disaster recovery processes.
• Configure, support, and optimize virtualized and cloud-hosted environments.
• Build automation solutions that improve operational efficiency and reduce manual administration.
• Respond to infrastructure incidents and perform detailed root cause investigations to prevent recurrence.
• Collaborate on security enhancement projects, remediation efforts, and operational risk reduction activities.
• Partner with software engineering and application support teams to deliver highly available and scalable services.
• Produce and maintain technical documentation, standards, and operational runbooks.
• Participate in after-hours support rotations and critical issue escalation activities when required.

Required Experience & Qualifications

• Eight or more years of experience in systems, cloud, or infrastructure engineering roles.
• Extensive hands-on experience administering Microsoft Windows Server environments.
• Proven experience managing public cloud environments, preferably Microsoft Azure.
• Experience working with VMware technologies and third-party colocation facilities.
• Strong understanding of enterprise networking concepts, including firewall management, VPN technologies, routing, and switching.
• Background supporting infrastructure for software-as-a-service (SaaS) organizations.
• Experience designing and maintaining resilient architectures that incorporate backup, recovery, and high-availability capabilities.
• Proficiency with PowerShell scripting and infrastructure automation practices.
• Demonstrated success diagnosing and resolving complex production and platform issues.
• Strong written communication, technical documentation, and cross-functional collaboration skills.

Desired Qualifications

• Experience operating within regulated, audited, or compliance-driven environments.
• Familiarity with frameworks such as SOC 2, ISO 27001, or similar governance standards.
• Microsoft Azure certifications or related cloud credentials.
• Experience utilizing Infrastructure-as-Code (IaC) platforms and automation frameworks.
• Knowledge of cybersecurity tools, security controls, and vulnerability management best practices.

What Success Looks Like

The ideal candidate brings deep infrastructure expertise, a proactive mindset, and the ability to balance operational excellence with strategic improvement initiatives. They will help ensure the technology environment remains secure, highly available, scalable, and capable of supporting future business growth.