Assistant Manager - Customer Interaction Suite

About The Company

Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications

Job Description

You will be driving how we can deploy, verifies, and monitors applications and services. The person will interface with all stakeholders to define DevOps processes and shape the development culture

This role also assists in the ongoing improvement of CI/CD environment provisioning and development workflows

The person will ensure that they have appropriate levels of monitoring and alerting set up for all applications across a mix of physical servers, private cloud, and public cloud

Responsibilities

Implementing, maintaining, monitoring, and supporting the AWS infrastructure

Designing procedures for system troubleshooting and maintenance

Investigating and resolving technical issues by deploying updates/ fixes

Implementing automation tools and frameworks for automatic code deployment (CI/CD)

Assist development team with deployment strategy and capacity planning across development, QA, staging and production environments

Experience building cloud-based infrastructure solutions in AWS with a strong governance model knowledge

Work with the development team to deploy and manage tools that support SDLC automation, configuration

Management, and release management

Strong understanding and experience operating in an agile development environment

Provide the CI/CD design and flow diagrams

Perform POC on the CI/CD for performance, manageability, cost saving improvements

Responsible for release and patch management

Knowledge on working in cloud-based architecture and architecting the solution on pure cloud and hybrid systems

Required Skills

Cloud Platform

• AWS - CloudFront, ALB, S3, EKS, EC2, CloudFormation, VPC, Subnets, IAM, API G/W, Direct Connect, RDS, KMS keys

OS: Linux (CentOS/RedHat), Windows

Docker, Docker Compose

Kubernetes

• Pods
• Services
• Namespaces, Nodes
• Volumes
• Ingress
• Secrets
• Configmap
• Auto Scaling
• Helm Charts
• Vault
• Service mesh

CICD Tools & Integrations

• Jenkins
• GitHub Actions
• Ansible
• Argo CD
• SonarQube
• Unit Testing integration
• Automated Testing integration
• Terraform
• Cloud Formation

Repositories

• GitLab
• GitHub
• Versioning, Branching, Tagging, Release

Jira

Linux and Windows CLI commands

Scripting languages: Shell, JavaScript, PowerShell

Software environment setup

• Database server (Redis, PostgreSQL, MySQL)
• Application server (Nginx)
• Proxy Server (HTTP, TCP)

Networking concepts and design

Experience supporting cloud networking DNS, WAF, SG, NACL

Security SSL, TLS, VAPT aspects

Soft Skills

Excellent communication skills - oral, written, presentation.

Ability to set priorities, develop and execute a clear and concise plan, and drive execution.

Work in collaboration with Cross functional team

Take ownership, think innovation and clearly understand problem to handle ambiguities in large projects.

Qualification

Bachelor s degree in computer science.

With 4-5 years of experience in development and engineering.

Base Salary Range: 36,364 - 45,817. The salary may be adjusted within this range based on the candidate's qualifications, experience, and the specific needs of the position

Other Compensation: The position is eligible for a discretionary bonus