Information Technology Support Technician

Qualifications & Requirements:

• Associates or Bachelor's Degree in Computer Science, Systems / Industrial Engineering, Business Administration, or related field.
• Minimum of 4 years experience in desktop support analysis.
• Must have strong communication and interpersonal skills.
• Good analytical and communication skills, sound judgment, and the ability to work well with others.
• Ability to translate technical terms into non-technical language.
• Ability to work in a fast-paced changing environment.
• Self-start that grabs responsibility and pushes for ways to improve the process flow.
• Any equivalent combination of education, training and/or experience that fulfills the requirements of the position will be considered.

Indicators & Attributes for Success

• :Ability to stay on task and follow throug
• hAttention to detai
• lSafety consciou
• sCustomer/Client focu
• sPositive attitud
• ePrioritization & organizational skill
• sAccountabilit
• yEthical practic
• eStrong team-playe
• rEthical practic
• ePatienc
• eFlexibilit
• yMust be sensitive to Corporate needs, employee goodwill, and the business need

s
Primary Responsibilitie

• s:Coordinates and provides IT Support for all computers of assigned location(s
• ).Level 2 troubleshooting user issues with phones, computers, printers, et
• c.Repairs software and hardware issues for users as they aris
• e.Configures and deploys new equipmen
• t.Evaluates broken hardware and performs warranty repair
• s.Trains users on OS, application, phone, and mobile phone use as neede
• d.Maintains asset list and other internal database
• s.Travels to regional offices on occasion to ensure users and IT needs are addresse
• d.Manages projects as they aris
• e.Other Duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time with or without notic

e.
Working Conditions/Environme

• nt:Operates in a professional and/or business casual office environme
• nt.Routinely uses standard office equipment such as laptops, photocopiers/scanners, and smartphon
• es.Evening and weekend work may be required as job duties dema

nd.
Sal

ary:Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies, and experience and may fall outside of the range sh

own.
Bene

fits:At Liberty Energy, our total employee benefits include, but are not limited to, the follo

• wing:Medical, Dental, Vision, Prescription Drug
• (Rx)Voluntary Life Insurance for Employee, Spouse, & Child
• (ren)Employee Basic Life and AD&D Insurance – Company
• PaidShort Term & Long Term Disability – Company
• Paid401(k) or Roth 401(k) Retirement Plan, plus a company
• matchParental
• LeaveFlexible Paid Tim
• e OffAnd many other benefits not listed