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NeerInfo Solutions Linkedin · Posted 4d ago

Data Center Technician Level 1 - Night Shift

Irving, Texas, United States

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Indexed description

The Technician I will:

  • Monitor enterprise infrastructure and production systems
  • Respond to system alerts and incidents
  • Follow documented troubleshooting procedures
  • Create and manage ServiceNow tickets
  • Escalate issues to the appropriate technical teams
  • Monitor operational email queues and communications
  • Maintain accurate incident documentation
  • Support infrastructure monitoring and observability initiatives
  • Work in a 24/7 operations environment

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