Cloud Support Infrastructure Administrator

Every moment counts. Especially those you live to the fullest. Welcome to Consort Group.

For over 30 years, Consort Group has been helping companies leverage their data and infrastructure. It is backed by two leaders, Consortis and Consortia, and places people and social responsibility at the heart of its values.

This is your future team

Established in 2021, Consort Portugal supports the strategic offshoring choices of our clients, particularly in Europe, and brings our expertise in infrastructure services to the Portuguese market. With a team of around 45 employees, our Service Center based in Porto is developing a dynamic nearshore business, offering the French and European markets an environment of excellence and high potential.

Cloud Support Infrastructure Administrator

This is your mission

Are you passionate about cloud infrastructure, automation, and production support? Then this position is for you.

As a Cloud Support Infrastructure Administrator, you will be part of a team responsible for ensuring the stability, availability, and continuous improvement of mission-critical cloud applications. You will work in a modern production environment, combining application support, infrastructure automation, cloud technologies, and DevOps practices to deliver reliable services.

Build Side

• Design, build, and maintain infrastructure automation using Ansible and Terraform.
• Develop automation scripts and playbooks to simplify provisioning, configuration, and deployment activities.
• Support the implementation of cloud-native solutions based on Kubernetes and Docker.
• Collaborate with development teams to ensure production readiness for new applications and releases.
• Participate in knowledge transfer sessions and contribute to technical documentation.
• Share expertise and mentor operations teams on automation tools and cloud technologies.
• Contribute to continuous improvement initiatives to increase platform reliability and operational efficiency.

Run Side

• Provide L1/L2 Application Production Support for cloud-based applications and platforms.
• Monitor infrastructure and applications, proactively identifying and resolving incidents.
• Analyze Linux systems, middleware, and application logs to troubleshoot production issues.
• Ensure compliance with Service Level Objectives (SLOs) for incidents and service requests.
• Participate in disaster recovery exercises, production validations, and operational readiness activities.
• Create and maintain knowledge articles to improve operational support.
• Participate in a 24/7 production support rotation, including on-call, weekends, and public holidays.
• Work closely with global support and engineering teams to maintain a stable production environment.

This is your background

You have at least 5 years of experience in IT Operations, Infrastructure Engineering, or Application Production Support, including experience working with cloud technologies and automation tools.

You enjoy solving complex technical challenges, automating repetitive tasks, and maintaining highly available production environments. You thrive in collaborative environments where reliability, continuous improvement, and operational excellence are essential.

Experience supporting applications in financial services or other business-critical environments is considered a strong advantage.

This Is Your Expertise

• Strong knowledge of Linux administration, command line, and shell scripting.
• Proficiency in Python and/or Bash scripting.
• Experience with infrastructure automation using:
• Ansible
• Terraform
• Experience with containerization and orchestration:
• Docker
• Kubernetes
• Experience working with public cloud platforms such as AWS, Azure, IBM Cloud, or Google Cloud.
• Knowledge of Continuous Integration tools such as Jenkins or equivalent.
• Experience with Application Production Support and incident management.
• Understanding of monitoring, troubleshooting, and service reliability practices.
• Familiarity with ITIL principles and operational support processes.
• Experience with PL/SQL, Dynatrace, or core banking applications is considered a plus.
  

Nice To Have

• Red Hat Enterprise Linux Automation with Ansible (RH294)
• Certified Kubernetes Application Developer (CKAD)
• Red Hat Advanced Automation with Ansible Automation Platform (DO374)
• HashiCorp Terraform Associate
• HashiCorp Vault Associate

This is how you work as part of a team:

• Strong analytical and troubleshooting skills.
• Critical thinking with a proactive approach to problem solving.
• Excellent communication and collaboration skills.
• High level of ownership, accountability, and persistence.
• Continuous learning mindset and willingness to develop new technical skills.
• Ability to work effectively in an international and multidisciplinary environment.
• Customer-oriented approach with a focus on service quality and operational

Language Skills

• English: C1

This is our commitment

At Consort Group, you are an expert who we support so that every assignment becomes a step that counts.

• Attentive and human onboarding
• A truly hands-on management style
• Continuous training opportunities
• Concrete commitments: inclusion, equality, solidarity
• A comprehensive HR package: health insurance, TR card, CSE
• A culture of feedback and meaningful projects

The Recruitment Process

• An initial phone call with our recruitment team
• An HR interview and a job interview with a business engineer
• A test or technical interview with one of our experts
• A final meeting with your future manager or project manager
• And if we're a good fit, we'll get started together

Good to know

Location: Lisbon

Contract: Permanent contract

Remote work: Hybrid (50%)

Salary: From 37 K€ to 48 K€ (depending on experience) gross annual salary

Job category: Cloud Infrastructure / Application Production Support / DevOps

What you will do here, you won't do anywhere else.

This moment is yours.