现场技术支持工程师

Job responsibilities

1. Cooperate with sales to visit customers, promote product technology and product

usage plans;

2. Provide customers with robot application technical support, communicate and

solve technical problems encountered by customers;

3. Assist customers in repairing product software and hardware failures, and train

customers in daily operation, use, and maintenance;

4. Understand customer needs and on-site problems, communicate with product

managers and formulate feasible solutions;

5. Collect customer feedback and assist R&D engineers to improve products。

Requirement

1. Have local legal work status; computer-related majors are preferred

2. More than 3 years of relevant experience in pre-sales, after-sales, and after-sales maintenance;

3. Language ability;English/Chinese, able to communicate and correspond to local

customers;

4. Understand basic electrical knowledge and motor drive control principles;

5. Familiar with Linux platform experience is preferred; working experience in

robotics, such as ROS is preferred;

6. Can accept frequent short-term business trips;

7. Work seriously and meticulously, have a strong sense of responsibility, and have

pressure tolerance; have good communication/coordination skills; have a good sense

of service and responsibility。

Skill Requirement

- Linux system

- ROS rviz

- Agent Management

- Project Managemen