Support Engineer Red Hat IDM

The Identity and Access Management (IAM) team provides services for Nokia's workforce and business-to-business domains. Our diverse global team maintains over a dozen IAM-related services in legacy on-premises and modern cloud landscapes. Nokia IAM is currently focused on renewing services to leverage cloud platform capabilities.

We are seeking an experienced Red Hat Idm specialist to support Nokia Identity Management services in a second-tier support role. Solve service problems and escalated incidents.

How You Will Contribute And What You Will Learn

• Perform recurrent maintenance tasks on all IDM components.
• Monitor the current environment and take proactive actions to maintain the service.
• Participate in service upgrade and enhancement deployments.
• Interface with Idm T3 Members & Lead, Architect and Service Delivery Management for all round discussions.

You have:

• Bachelor's degree in computer science with 4+ years of hands-on experience with Red Hat Linux operating systems (or other Linux operating systems) and 1+ years of hands-on experience with Red Hat Identity Management (Idm).
• Intermediate understanding and hands-on experience with Red Hat IDM server and client installation and configuration and with Red Hat IDM operations (users/groups/hosts management, policies configuration, etc).
• Basic understanding and hands-on experience with different services on Linux operating systems (certificate system, Kerberos KDC, DNS Server, NTP Server, etc).
• Knowledge of LDAP, Apache, Kerberos & Linux OS Fundamentals for troubleshooting day-to-day issues.
• Knowledge of Bash Scripts & running basic scripts for recurring tasks.
• Exposure of Monitoring Tools (Zabbix) & proactive approach on alerts.

• Experience in Bash Scripting & OS patching.
• Experience of working on multiple Linux OS platforms like: RHEL, Rocky, Debian & Ubuntu
• Knowledge of Cloud Platforms.
• Knowledge of NIS (Network Information System).
• Knowledge of any other identity management products.

Advancing connectivity to secure a brighter world.

Nokia is a global leader in connectivity for the AI era. With expertise across fixed, mobile and transport networks, powered by the innovation of Nokia Bell Labs, we’re advancing connectivity to secure a brighter world.

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Our recruitment process

We act inclusively and respect the uniqueness of people. Our employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect.

If you’re interested in this role but don’t meet every listed requirement, we still encourage you to apply. Unique backgrounds, perspectives, and experiences enrich our teams, and you may be just the right candidate for this or another opportunity.

The length of the recruitment process may vary depending on the specific role's requirements. We strive to ensure a smooth and inclusive experience for all candidates. Discover more about the recruitment process at Nokia .