Infrastructure Engineer-L3

Role – Infrastructure Engineer – L3

Location- Dallas, TX – Hybrid

Role Overv

iewAn experienced Infrastructure Engineer / Technical Specialist with 8+ years of experience in supporting, implementing, and troubleshooting enterprise IT infrastructure environments. Strong hands-on expertise across compute, storage, networking, hosting services, security, and cloud platforms, with the ability to contribute to infrastructure improvements, maintain operational stability, and support scalable and secure IT servic

es.

---Key Responsibilit

iesEnterprise Infrastructure Architect

ureo Support the implementation, configuration, and maintenance of enterprise IT infrastructure across on-premises, hybrid, and cloud environmen

ts.o Analyze technical requirements and contribute to stable, scalable, and secure infrastructure solutions under the guidance of senior architects or lea

ds.o Ensure infrastructure changes follow organizational standards, operational procedures, and compliance requiremen

ts.Infrastructure Support & Improvem

ento Monitor infrastructure performance, identify improvement areas, and recommend practical enhancements to improve reliability and efficien

cy.o Assist in infrastructure upgrade, migration, and modernization activities based on defined project plans and technical guidelin

es.o Prepare technical documentation, implementation notes, and operational handover details for infrastructure chang

es.Capacity Planning & Resilie

nceo Perform capacity planning for compute, storage, network, and cloud resources to support enterprise workloads efficient

ly.o Support backup, data retention, high availability (HA), and disaster recovery (DR) activities as per defined standards and runboo

ks.o Participate in DR drills, failover testing, and infrastructure validation activiti

es.Cloud & Hybrid Infrastruct

ureo Support and administer cloud-based infrastructure services on platforms such as AWS and Microsoft Azure, focusing on availability, security, and cost awarene

ss.o Work with IaaS, PaaS, and hybrid cloud environments for provisioning, monitoring, and operational suppo

rt.o Assist in cloud migration and infrastructure transition activities, including assessment inputs, build support, testing, and post-migration validati

on.o Use automation and configuration management tools such as Ansible, Chef, or equivalent technologies for standard operational tas

ks.Security & Complia

nceo Implement and follow IT infrastructure security policies and procedures across supported environmen

ts.o Ensure infrastructure operations comply with security, access control, patching, and vulnerability management requiremen

ts.o Coordinate with security teams to address findings, remediate risks, and maintain a secure infrastructure postu

re.Operational Excellence & Technical Supp

orto Support cost-effective infrastructure operations by identifying right-sizing, utilization, and standardization opportuniti

es.o Contribute to infrastructure optimization initiatives, including automation, monitoring improvements, and operational process enhancemen

ts.o Provide L3 technical support for complex infrastructure incidents, service requests, problem investigations, and change activiti

es.Database & Data Platform Expert

iseo Provide support and technical coordination for Relational, NoSQL, and Big Data platforms, includi

ng:§ Oracle, SQL Server, Postgre

SQL§ Hadoop, Spark, and other open-source big data technolog

ieso Support data platform availability, performance monitoring, backup coordination, and access/security complian

ce.

---Technical Skill

Set· Infrastructure Domains: Compute, Storage, Network, Hosting, Data Centers, Hybrid

IT· Cloud Platforms: AWS, Microsoft Az

ure· Automation & Configuration: Ansible, C

hef· Databases & Data Platforms: Oracle, SQL Server, PostgreSQL, Hadoop, Spark, No

SQL· Security: Security operations support, compliance controls, access management, patching, and vulnerability remediat

ion· Resilience: Backup, Disaster Recovery, High Availability, Data Retent

ion

---Value Delive

red· Maintains infrastructure stability through effective L3 technical supp

ort· Supports infrastructure modernization, migration, and cloud operati

ons· Improves operational efficiency through automation, monitoring, and process improvem

ent· Acts as a strong technical contributor for infrastructure operations and delivery te