Application Support Engineer

About Our Client

Our client is a fast-growing hedge fund expanding their EMEA technology presence in Dubai. They operate a sophisticated equity trading platform with high volume and significant AUM, utilizing bespoke strategies across global markets.

The firm is establishing Dubai as their EMEA technology hub, and this role represents an exceptional opportunity to join during the early stages of this expansion. With headquarters in Asia and a collaborative global team, they offer a dynamic, high-performing environment for technologists passionate about financial markets.

About the Role

They’re seeking a Trading Support Engineer to join the core technology team, providing critical support during trading hours while developing engineering capabilities on proprietary trading systems.

The Dubai office is at an exciting inflection point - the technology team is growing to support expanding equity trading operations, and this role offers significant growth potential as the office scales.

Key Responsibilities

• Serve as the primary point of contact for trading application issues during market hours, working directly with Portfolio Managers and Traders
• Proactively monitor system performance and health, identifying and resolving issues before they impact trading operations
• Manage incident escalation workflows and collaborate with vendors and internal teams to ensure rapid resolution
• Demonstrate strong ownership by addressing production issues promptly and communicating resolutions clearly to stakeholders

Engineering & Development

• Develop, maintain, and optimize proprietary trading systems and applications
• Build engineering features and enhancements in close collaboration with the Asia-based engineering team
• Leverage modern AI coding tools to boost productivity and accelerate development cycles
• Contribute to the in-house trading platform build-out, working with cutting-edge technologies

Collaboration & Communication

• Work effectively across time zones with global team members in Singapore, Hong Kong, and Dubai
• Interface confidently with traders in a high-pressure, fast-paced environment
• Be versatile and ready to take on various responsibilities as the team and technology evolve

Requirements

Essential

• Minimum 3+ years of application support and/or development experience, ideally at a buy-side firm, trading platform provider, or financial institution
• Strong proficiency in Python and SQL
• Solid understanding of Linux, BASH, and shell scripting
• Experience with AWS or other cloud platforms
• Ability and willingness to work US trading hours from Dubai (approximately 4pm-2am Dubai time)
• Genuine interest in trading and capital markets
• Ability to be present in the office at least 4 days per week
• Capacity to work independently with minimal supervision in a dynamic environment
• Strong problem-solving skills and ability to remain calm under pressure

Highly Desirable

• Experience with FlexTrade, Trading Technologies, Bloomberg AIM, or other OMS/EMS platforms
• Background in equities trading systems or other key trading environments
• Previous exposure to hedge funds, proprietary trading firms, or buy-side technology teams
• Hands-on experience managing vendor relationships and technical escalation processes
• Proficiency with AI coding assistant tools (GitHub Copilot, Cursor, Codex) and ability to leverage AI to enhance productivity
• Familiarity with FIX protocol, market data feeds, or order routing systems
• DevOps experience (Docker, Kubernetes, CI/CD pipelines)