Server Specialist

We are seeking a dedicated Server Specialist to join a dynamic team within a leading restaurant management company. The ideal candidate will play a crucial role in managing IT server infrastructures that support our restaurant operations across multiple locations. The successful candidate will have a strong background in IT and hospitality, demonstrating the ability to work efficiently in a fast-paced environment. Opportunities for growth within the company are abundant, making this an exciting career path for passionate individuals looking to expand their skills and knowledge in the hospitality sector. As a Server Specialist, you will collaborate with restaurant management to ensure seamless IT server performance, contributing to an exceptional customer experience across our establishments. Your expertise will help in troubleshooting and resolving server-related issues, maintaining optimal functionality, and implementing upgrades as necessary.

Key Responsibilities

• Manage and maintain server infrastructure for restaurant operations
• Troubleshoot and resolve server-related issues efficiently
• Monitor server performance and implement necessary upgrades
• Collaborate with restaurant management to understand IT needs
• Ensure data security and backup protocols are followed
• Assist in setting up new locations with required IT support
• Provide training and support to restaurant staff regarding IT systems
• Document all processes and create user manuals as needed

• Bachelor's degree in IT or a related field
• 3-5 years of experience in server management
• Strong understanding of networking and security protocols
• Ability to work under pressure and meet tight deadlines
• Excellent communication and interpersonal skills
• Proven problem-solving skills and attention to detail
• Familiarity with restaurant management systems is a plus

Server managementNetworkingTroubleshootingIt securityCommunicationProblem-solvingCustomer serviceTime managementDocumentationTeam collaboration