Enterprise Linux Support Engineer

Job#: 3042715

Job Description:

Enterprise Linux Support Engineer

Location: 100% Remote

Contract Duration: Long-term, multi-year project

Benefits : 10 days PTO and 10+ days Holiday Pay per year

• Must be a U.S. Person and must be able to work on Apex Systems W2 without sponsorship

This role is responsible for the end-to-end reliability, performance, observability, and operational excellence of a large-scale enterprise performance analytics platform. Initially, this position will act as a backup for system maintenance and support, transitioning long-term into a performance engineering role focused on troubleshooting complex system and application issues.

Seeking a Mid- to Senior-level resource with a focus on Linux. Must have a solid approach to troubleshooting, strong drive with the right attitude and eager to learn and resolve issues. Must have the ability to follow through with different ideas, reports and projects.

Resource will be joining a group of generalists with deep knowledge of network, server, storage (various flavors) AND deep knowledge in application development. They get down in the nitty gritty of analysis and performance issues that cannot be resolved easily; also work on major incidents in progress.

Required Experience:

• Must be a U.S. Person.
• Advanced analytical problem-solving and critical thinking skills.
• A strong drive and attitude to learn, resolve issues, and not give up easily.
• Ability to communicate recommendations effectively to both technical and non-technical audiences.
• Proven experience in troubleshooting performance issues in distributed production environments and performing root cause analysis.
• 5+ years of Linux/Unix administration experience, including system build and deployment.
• 5+ years of experience supporting enterprise production applications.
• Familiarity with security scanning tools, vulnerability management, and patch management.
• Familiarity with container platform administration experience (Docker/Kubernetes).
• Familiarity with observability tools such as Splunk, Grafana, Prometheus, AppDynamics, or OpenTelemetry.
• Experience with service maintenance, operational support, and performance management.
• Programming and automation experience with one or more: Python, NoSQL, Svelte, SQL, GIT, Bash/Shell scripting.

Preferred Qualifications

• Exposure to Airflow.
• Site Reliability Engineering (SRE) experience.
• Background in performance engineering or capacity planning/management.
• Cloud platform experience (AWS, Azure, GCP).
• Certification in Kubernetes or Docker.
• Broad technical exposure across various OS platforms (e.g., HPUX, AIX, VMware), networking protocols, and storage technologies.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at https://www.apexsystems.com/privacy-policy

Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

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Everforth Apex Systems is part of the Commercial Segment of Everforth, Inc.

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Glen Allen, Virginia 23060

Everforth Apex is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. (Do not submit resumes or solicit consultants to this email address). UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex.