Senior Operations Specialist

As our new Senior Operations Specialist you will play a crucial role within the HCI, backup and storage infrastructure. You are responsible for supporting and developing an ecosystem of an enterprise infrastructure, platforms and technologies shaping the backbone of the core data center infrastructure.

Your responsibilities:

• Planning, implementation, and execution of upgrades and patching ensuring no downtime, compatibility with existing systems, and adherence to security best practices and regulatory requirements
• Collaborate with interets and stakeholders across service lines and predefine HCI, backup and storage service requirements – both technical and in collaboration with compliance
• Develop strategies for HCI, backup and storage services based on current and future customer requirements and upcoming technologies
• Develop and execute scripts based on REST API functions to automate bulk tasks on HCI, backup and storage technologies into other IT platforms and data lakes
• Ensure compliance with assets, changes, incidents and problem management processes and policies.

Your background:

• 5+ years advanced level experience in HCI, backup and storage technologies and principles
• Thorough understanding of HCI, backup and storage design principles, requirements, specification, and testing methodologies
• Proficiency in managing and operating HCI, Backup and storage hardware infrastructure components
• Experience and solid understanding in network technologies, protocols and understanding of network principals in a large-scale HCI, file and object storage infrastructure
• Experience with communicating, presenting and sharing excellent knowledge and support to stakeholders at all levels of an organization
• Experience in scripting (Python, Powershell or similar) and automating tasks
• Proven ability to diagnose and remediate complex server/client connectivity issues
• Understanding of ITIL framework
• Education: Bachelor or master degree or equivalent work-related experience
• Danish and English language skills on professional level (orally and in writing)
• Eligibility to obtain and keep PET Security Clearance during employment (this includes a permanent stay in EU and/or NATO countries within the last 7 years, or longer)

In order to thrive in this role you are:

• an excellent communicator, written and verbal, who is efficient and effective with customers and colleagues via web conferences, email, and in-person interactions
• a motivated self-starter who thrives on prioritization and follow-through
• creative and bring the ability to adapt quickly to evolving business needs