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Konecta Linkedin · Posted 7d ago

Site Reliability Engineering (SRE)

New Cairo

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Indexed description

Core Responsibilities

1. Platform onboarding (first phase – critical)

  • Control plane architecture
  • Agentic workflows & orchestration
  • Observability stack (logs, metrics, traces)
  • Deployment pipelines & environments
  • Build operational knowledge of real use cases, not just infra


2. Run & Support (steady state)

L1 / L2 ownership:

  • Incident triage & resolution
  • Monitoring platform health (SLA, latency, errors)
  • Managing alerts & escalation flows
  • Basic remediation (restart services, config fixes, rollback)

Operational excellence:

  • Improve runbooks
  • Reduce MTTR
  • Identify recurring issues (problem management)


3. L3 Interface with the team

  • Escalate complex issues (design flaws, bugs, scaling limits)
  • Provide structured feedback (logs, reproduction steps, impact)
  • Act as bridge between Global IT and platform engineering


Required Skills

SRE / Platform Ops fundamentals

  • Incident management (ITIL mindset)
  • Observability tools (Datadog, Prometheus, Grafana, etc.)
  • Cloud environments (GCP/AWS/Azure)
  • CI/CD understanding
  • Strong plus

API-based systems & distributed architectures

  • Event-driven systems / microservices
  • Understanding of AI/LLM-based systems (at least operationally)
  • Strong kubernetes knowledge, including cluster management an scaling
  • Background in infrastructure as code
  • Knowledge of GitOps

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