Cloud Support Engineer

Key Responsibilities for Cloud Onsite resource

• Design, implement, and support enterprise hybrid infrastructure comprising on-premises and Microsoft Azure environments, managing 600+ virtual machines across two data centers.
• Administer and maintain on-premises virtualization platforms including VMware vCenter, Microsoft Hyper-V, and System Center Virtual Machine Manager (SCVMM) to ensure high availability and optimal performance.
• Manage enterprise storage infrastructure, including Pure Storage platforms, capacity planning, performance optimization, and storage lifecycle management.
• Lead infrastructure modernization initiatives, integrating on-premises systems with Azure cloud services and hybrid identity solutions.
• Administer and support Microsoft 365 services, including Exchange Online, SharePoint Online, Teams, and application integrations.
• Manage Microsoft Entra ID (Azure AD), including Conditional Access, Multi-Factor Authentication (MFA), Privileged Identity Management (PIM), identity governance, and application access controls.
• Administer enterprise application lifecycle management, including onboarding, integration, SSO configuration, access provisioning, and governance of SaaS and business-critical applications.
• Deploy, configure, and support Microsoft security technologies including Microsoft Defender XDR, Defender for Endpoint, Defender for Identity, Defender for Office 365, and Defender for Cloud.
• Manage Microsoft Intune environment supporting 3,000+ devices, including compliance policies, endpoint security, application deployment, device lifecycle management, and endpoint hardening.
• Secure Azure resources using RBAC, Network Security Groups (NSGs), Key Vault, Defender for Cloud, and governance best practices.
• Manage backup, recovery, and business continuity solutions, ensuring recovery objectives and operational resilience requirements are met.
• Automate infrastructure, operational, and security processes using PowerShell, Azure Automation, and Microsoft cloud services.
• Provide Level 3 technical support, troubleshooting, and mentorship while collaborating with infrastructure, security, and business stakeholders