Cloud Support Engineer

💼 Cloud Infrastructure Support Engineer

👔 AI Infrastructure Scale-Up

📍 Gloucester – Hybrid

💵 £40,000–£65,000 (On-call Bonus)

Do you want to support some of the fastest AI supercomputers in the world?

Looking to build your career in High Performance Computing (HPC), AI infrastructure and next-generation cloud technologies while working with cutting-edge GPU platforms?

My client is a rapidly growing AI infrastructure company transforming the way high-performance compute is delivered. Operating some of the world's most advanced GPU and CPU clusters, they're enabling AI teams to train, deploy and scale the next generation of machine learning models.

They're now looking for a Cloud Infrastructure Support Engineer to join their global support team. You'll play a key role in delivering world-class support across their cloud platform and HPC infrastructure, working alongside experienced engineers to troubleshoot complex Linux, cloud and datacentre environments while developing expertise in AI technologies, InfiniBand, parallel storage and large-scale GPU systems.

Required Skills:

• Customer-facing technical support

• Linux system administration

• Network troubleshooting

• Cloud & datacentre infrastructure

• Infrastructure troubleshooting

• Incident management

• Excellent communication skills

Experience with HPC, AI or GPU technologies is a bonus, but not essential—full training and support will be provided.

Benefits:

✓ Company Share Scheme

✓ Private Medical Insurance (Bupa)

✓ 25 Days Annual Leave

✓ Dedicated Learning Time

✓ Enhanced Parental Leave

✓ Gym pass Membership

✓ Cycle to Work Scheme

✓ Collaborative, engineering-led culture

✓ Opportunity to work on world-leading AI & HPC infrastructure

If you're looking to take the next step in your infrastructure career and want to work at the forefront of AI, cloud and High Performance Computing, I'd love to hear from you.