Information Technology Support Specialist

Responsibilities

• 
  End-User Suppor
• tProvide onsite support for desktops, laptops, mobile devices, printers, and peripherals (Windows, macOS, Linux)
• .Provision, deploy, replace, and decommission IT equipment
• .Troubleshoot hardware, software, connectivity, and user-related issues
• .Coordinate escalations with Level 2 support teams

• .
  Office Infrastructure Suppo
• rtSupport office IT services including network connectivity, printing, voice, AV, and workplace technologie
• s.Install, maintain, and troubleshoot switches, routers, access points, and related infrastructure equipmen
• t.Assist with smart office solutions, digital signage, and conference room technologie
• s.Coordinate with vendors and support scheduled maintenance activitie

• s.
  Asset Managem
• entConduct inventory audits and maintain accurate asset recor

• ds.
  Project & Site Sup
• portReceive, register, label, image, deploy, track, and maintain IT ass
• ets.Coordinate warranty repairs, device redeployment, disposal, and stock managem
• ent.Ensure compliance with asset management policies and audit requireme
• nts.Support office moves, hardware refreshes, equipment relocations, and infrastructure proje
• cts.Assist with business events, demonstrations, and technology deployme
• nts.Provide remote hands support and escort third-party vendors when requi