Cloud Operations / Systems Engineer

About the Role

We are looking for a skilled Cloud Operations / Systems Engineer with 5–8 years of experience to support enterprise cloud infrastructure and mission-critical hybrid environments.

This role plays a key part in ensuring platform stability, operational continuity, and infrastructure reliability across large-scale environments.

🔧 Key Responsibilities

Cloud Infrastructure Operations

• Manage and support enterprise production and lab environments
• Ensure availability, stability, and compliance with infrastructure standards
• Perform configuration management, patching, and system updates

Patch Management & Servicing

• Execute patch deployments and firmware upgrades
• Validate servicing cycles and perform post-implementation checks
• Ensure alignment with enterprise security and compliance standards

Monitoring & Systems Reliability

• Monitor infrastructure across compute, storage, and virtualization layers
• Conduct health checks and performance analysis
• Identify risks, anomalies, and opportunities to improve system resilience

Incident Management & Troubleshooting

• Manage Incidents (ICM) and defects via Azure DevOps (ADO)
• Perform root cause analysis (RCA)
• Analyze logs, telemetry, and infrastructure alerts

Infrastructure & Hardware Support

• Monitor hardware health and firmware status
• Support diagnostics, remediation, and maintenance tracking
• Ensure overall infrastructure stability and continuity

🛠️ Required Skills

• Strong experience in Cloud Infrastructure Operations
• Knowledge of Windows and/or Linux systems administration
• Hands-on experience with Azure DevOps (ADO) and Incident Management (ICM)
• Experience in patch management and release servicing
• Exposure to virtualization and hybrid cloud environments
• Strong monitoring, troubleshooting, and diagnostic skills

🌟 What We’re Looking For

✔️ Strong ownership and accountability mindset

✔️ Advanced analytical and troubleshooting skills

✔️ Experience working in mission-critical environments

✔️ Excellent communication and documentation skills

✔️ Continuous learning mindset (automation / AI-driven operations preferred)

🎯 Why Join Us

• Work on large-scale enterprise cloud environments
• Be part of high-impact, mission-critical operations
• Opportunity to grow within a global technology organization

📩 Interested? Apply now or reach out directly!