System Engineer
Indexed description
- Type: Full-Time
- Location : Kochi, Kerala, India (Hybrid / Onsite)
- Salary: Competitive
The role involves collaborating closely with Development, Client Support, and Operations teams to ensure smooth deployment and uninterrupted functioning of business-critical applications and email platforms.
Key Responsibilities
- Server & Infrastructure Administration
- Administer and maintain Windows Server (2016/2019/2022) and Linux (Ubuntu/RHEL/CentOS) environments in cloud and different hosting providers.
- Configure and manage web servers including IIS, Nginx, and Caddy.
- Install, renew, and troubleshoot SSL/TLS certificates.
- Manage DNS records including A, CNAME, MX, SPF, DKIM, and DMARC.
- Monitor server health, storage, performance, and security, backup, restore, disaster recovery and perform routine maintenance activities.
- Email Infrastructure Support
- Support and maintain enterprise email delivery infrastructure, including PowerMTA and Rspamd.
- Assist in managing IP reputation, reverse DNS (PTR), SPF, DKIM, and DMARC configurations.
- Troubleshoot email delivery issues, API connectivity, and related infrastructure problems.
- Monitor email services to ensure high deliverability and availability.
- Database & Application Support
- Perform routine administration of Microsoft SQL Server, MySQL/MariaDB, and PostgreSQL databases.
- Execute database backups, monitor performance, and assist in troubleshooting database-related issues.
- Deploy and support web applications built using .NET MVC, .NET Core, PHP, Node.js, and React.
- Maintain scheduled jobs, automation scripts, and server-side utilities.
- Backup & Disaster Recovery
- Execute and monitor scheduled backups for servers, databases, and application files.
- Verify backup integrity and participate in periodic restoration testing.
- Assist in implementing disaster recovery procedures and documentation.
- Technical Support & Operations
- Provide Level 2 technical support for infrastructure, server, and application-related issues.
- Participate in infrastructure upgrades, patch management, and system monitoring activities.
- Manage and update support tickets using Jira Service Management or similar platforms.
- Maintain technical documentation, SOPs, and system inventory.
- Windows Server Administration (2016/2019/2022)
- Linux Administration (Ubuntu/RHEL/CentOS)
- IIS, Nginx, and Caddy Web Servers
- Basic knowledge of Active Directory and Group Policy
- DNS, SSL/TLS Certificates, Domain Management
- Cloud Infrastructure management.
- Basic to intermediate knowledge of PowerMTA, Rspamd, and SMTP services
- Understanding of SPF, DKIM, DMARC, reverse DNS, and email deliverability concepts
- Familiarity with IP reputation management is an added advantage
- Microsoft SQL Server
- MySQL/MariaDB
- PostgreSQL
- Backup and restore procedures
- Basic database performance troubleshooting
- Basic knowledge of PowerShell, Bash, Python, PHP, and SQL scripting
- Experience in automating routine administrative tasks is preferred
- Experience deploying or supporting applications developed in:
- .NET MVC
- .NET Core
- PHP
- Node.js
- React/Javascript languages
- Strong analytical and troubleshooting abilities
- Good communication and documentation skills
- Ability to work independently and collaboratively within cross-functional teams
- Willingness to learn new technologies and adapt to changing infrastructure requirements
- Bachelor’s degree in Computer Science, Information Technology, or a related discipline.
- Relevant certifications such as Microsoft, Red Hat, Linux, Azure, AWS, or other infrastructure certifications are an added advantage.
- Experience working with enterprise email marketing infrastructure or high-volume transactional email systems will be preferred but is not mandatory.
- Work on impactful analytics initiatives with global exposure
- Collaborate with talented professionals across functions and regions
- Gain practical experience with real business datasets and challenges
- Accelerate your learning and career growth in analytics and data science
- Be part of an innovative and collaborative work environment
Send your updated resume and GitHub/portfolio link to
with the subject line: "Application for System Engineer - [Your Name]" If you're excited about working with modern tech stacks and challenging projects, we’d love to hear from you!
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