Lead Field Application Engineer

Purpose of this Position：

• Support department’s key initiative and achieve strategic objectives
• Maintain good relationship with customers by providing pre-sales and post-sales technical support, which include proposal, technical consulting and issue solving.
• To support business activities such as customer visit, seminar, marketing event, roadshow..etc.
• To create training material and provide technical training to customer/distributor.

Major Areas of Responsibility

• Support department’s key initiative, handle internal project to enhance department performance.
• Work closely with regional sales to provide technical support & solutions for customers.
• Project support in Pre-sales stage

 Tender Document study and analysis.

 To propose suitable solutions, execute POC(Proof Of Concept) and FAT (Factory acceptance test) for Moxa’s channels and end customers

 Support pre-sales activities such as seminar, customer visit, exhibition, to present product features and value proposition.

• Technical support in post-sales stage for key account
• To provide internal/external technical training to either Moxa colleagues or customers
• To handle additional assignments or projects on demand which required by supervisor to achieve strategic ob

Minimum Job Requirements

• College degree in Engineering or related degree.
• Fluent in English.
• At least 5 years experience of working experience for network product.
• Familiar with either wired or wireless network technologies such as VLAN, RSTP, IGMP, NAT, VPN, routing protocol, wifi 6/7, 5G ...etc.
• CCNA, CCNP, or above is preferred.
• Good communicaiton skill
• Willing to accept new challenges and available for business trip (less than 3 months per year)