Network & Cybersecurity Coordinator (SAUDI NATIONALS ONLY)

IT Administrator

Key Responsibilities

• Administer and maintain the organization's server infrastructure, ensuring high availability, performance, and security.
• Manage Active Directory, user accounts, access permissions, Group Policy, and identity management.
• Administer and maintain email services, including user provisioning, licensing, shared mailboxes, distribution groups, and email security.
• Manage and maintain backup, disaster recovery, and data protection solutions, including backup scheduling, monitoring, restoration testing, and recovery verification to ensure business continuity.
• Configure, maintain, and troubleshoot network infrastructure, including switches, wireless networks, firewalls, VPN connectivity, and structured cabling.
• Monitor and maintain endpoint security, antivirus, firewall policies, and security updates across the IT environment.
• Provide technical support for hardware, software, operating systems, Microsoft 365, printers, and business applications, ensuring timely resolution of user issues.
• Serve as the first point of contact for IT incidents and service requests, providing both remote and on-premises support.
• Install, configure, maintain, and upgrade desktops, laptops, printers, mobile devices, and other IT equipment.
• Support employee onboarding and offboarding by provisioning hardware, user accounts, system access, software, and secure data retention.
• Administer file storage, shared folders, access permissions, and enterprise storage solutions.
• Administer domain registrations, DNS records, website hosting services, and related subscriptions.
• Administer print management, telephony, CCTV, and other business support systems.
• Maintain an accurate inventory of IT assets, software licenses, warranties, and technology lifecycle records.
• Support IT procurement by evaluating technology solutions and recommending suitable hardware and software purchases.
• Develop and maintain IT documentation, operational procedures, and system records.
• Assist with IT projects, infrastructure upgrades, and technology deployments.
• Collaborate with internal departments, vendors, and external auditors to maintain compliance with cybersecurity standards, company policies, and regulatory requirements.
• Identify opportunities to improve company operations through AI tools, process automation, and the adoption of emerging technologies where appropriate.
• Deliver end-user guidance and conduct IT security awareness and new technology training sessions to promote the effective and secure use of IT systems.

Technical Skills & Experience

• Microsoft Windows Server (Active Directory, DNS, Group Policy, Hyper-V)
• Microsoft 365 Administration
• Exchange Online / Google Workspace
• Microsoft SQL Server Administration, Backup & Maintenance
• SAP Business One (SAP B1) administration and user support
• Acronis Backup & Disaster Recovery
• Windows File Services & NAS Storage (Synology, WD)
• Cisco Switching
• UniFi Networking (Controllers & Access Points)
• Sophos Firewalls & Sophos Endpoint Detection & Response (EDR)
• TCP/IP, DNS, DHCP, VLANs, VPN, and LAN/WAN Networking
• Hyper-V and/or VMware Virtualization
• Canon uniFLOW Print Management
• PBX / VoIP Administration
• CCTV / NVR Systems
• cPanel & Plesk Hosting
• Domain Registration & DNS Management
• IT Asset & Software License Management
• Saudi Aramco Cybersecurity Compliance Certificate (CCC / SAC-210) requirements and compliance processes

Preferred Certifications

• CompTIA A+
• CompTIA Network+
• Cisco Certified Network Associate (CCNA)
• Microsoft Certified: Windows Server Hybrid Administrator Associate (AZ-800 & AZ-801)
• Microsoft Certified: Modern Desktop Administrator Associate (MD-102)
• ITIL Foundation