Network Operations Engineer with Italian

Movate is a part of a global information and communication technology company. We strongly believe that our People are the reason for our success. Discover the concept of 'SMALLPORATION' and join our team!

"We don’t just offer jobs, we provide careers."

So, if you are eager to thrive with us, take a look at the offer below!

NETWORK OPERATIONS ENGINEER WITH ITALIAN

Job Description – Key Responsibilities

• Lead the resolution of complex customer cases involving satellite ground network performance, routing anomalies, or connectivity degradation
• Provide in-depth technical guidance to customers and internal teams during high-severity incidents, partnering with SDN, RF, and operations teams
• Perform detailed root cause analysis (RCA) for customer-impacting events
• Act as a subject matter expert (SME) for escalated networking issues including:
• BGP peering
• DNS failures
• Throughput bottlenecks
• Path optimization
• Proactively identify support gaps and contribute to tooling, diagnostics, and automation
• Develop troubleshooting playbooks, technical guides, and knowledge base articles
• Work in rotating shift schedule (weekdays + weekends) with on-call coverage

Technical Expertise – Must Demonstrate SME-Level Proficiency in ONE Domain

🛰️ Satellite / RF Domain

• Hands-on experience with RF fundamentals including carrier operations, link budgets, and satellite ground equipment
• Understanding of antenna specifications (gain, beamwidth, polarization, radiation patterns)
• Hands-on antenna installation, maintenance, troubleshooting
• Experience with satellite communications systems and LEO/GEO architecture

OR

🌐 Network / ISP Domain

• Deep expertise in network troubleshooting including:
• Internet connectivity issues
• Routing behavior analysis
• DNS resolution failures
• Performance bottlenecks
• Strong hands-on experience with:
• BGP
• OSPF
• Multi-provider routing
• Experience with network diagnostic tools (looking glass, path analysis)
• AWS networking services:
• Transit Gateway
• Direct Connect
• Cloud connectivity architectures
• Ability to diagnose regional infrastructure problems (fiber cuts, routing changes, latency degradation)

Core Requirements (All Candidates)

• 5+ years of experience in technical support or operations roles with focus on system troubleshooting and direct customer engagement
• Strong track record of analyzing complex technical issues and managing customer escalations through resolution
• Excellent verbal and written communication skills with ability to explain complex technical concepts to enterprise customer engineering teams
• Experience documenting technical solutions, standard operating procedures, and troubleshooting guides
• Strong background in NOC operations with experience in emergency response and on-call support scenarios

Preferred Qualifications

• CCNA / CCNP certifications
• AWS Certified Solutions Architect – Associate
• Cross-domain knowledge (Satellite + Network)
• Automation & scripting (Python, Bash)
• Regulatory knowledge (FCC, ITU)
• Experience in 24x7 enterprise operations
• Knowledge base / runbook creation experience
• ISP peering operations familiarity