Head of IT Infrastructure (M/F/D)

Join a leading Luxembourg services firm expanding to Porto as an IT Infrastructure Manager!

Your new Company:

Join one of Luxembourg’s leading professional services firms as it expands into Portugal’s Porto region with a brand‑new Office!

The company is recognized for delivering high‑quality legal, tax, regulatory consulting and operational services to financial institutions, corporates, and investors, offering end‑to‑end support across the full business lifecycle.

This expansion into Portugal represents a unique opportunity to join a dynamic, multicultural environment that blends international exposure with local growth, offering room to develop your skills and impact clients worldwide!

Your new Role:

As a Head of IT Infrastructure, your role will encompass the operation and continuous development of a reliable, high-performance, and secure hybrid IT infrastructure across on-premises, private cloud, public cloud, and workplace environments, ensuring seamless collaboration with internal stakeholders, external service providers, and key IT teams.

Your responsibilities will include:

• Oversee the operation, reliability, performance, and security of the company’s hybrid IT infrastructure across on-premises, cloud, network, and workplace environments.
• Manage and further develop the infrastructure landscape, including cloud migration, SaaS adoption, network architecture, annual planning, budgeting, and optimization of existing hybrid environments.
• Ensure effective delivery of central infrastructure services, including servers, storage/SAN, operating systems, databases, network components, and security services.
• Manage external service providers and managed service providers, ensuring SLA compliance, KPI monitoring, reporting, and continuous service improvement.
• Oversee IT service management processes, including incident, problem, change, configuration, capacity, continuity, backup and recovery, and patch management.
• Provide technical and disciplinary leadership and further develop the infrastructure team, while overseeing the external 1st-level help desk and internal 2nd-level application support team.
• Ensure compliance with security, regulatory, and data protection requirements, including DORA, GDPR, ISO 27001, audits, and corrective measures.
• Collaborate closely with IT application managers, IT security/CISO, enterprise architecture, internal stakeholders, and external providers on infrastructure performance, risks, and resilience.

What you will need to be successful:

• 7 to 12 years’ professional experience in IT infrastructure, ideally in the financial industry or at an IT service provider serving the financial industry, with strong exposure to hybrid environments.
• Solid, demonstrable experience managing hybrid IT infrastructures, including virtualization, cloud platforms, networking, and enterprise workplace systems.
• Strong knowledge of modern workplace environments, particularly Microsoft 365 and hybrid infrastructure integration.
• Deep understanding of infrastructure security and cybersecurity practices in hybrid and cloud environments.
• Process-oriented approach and solid experience with IT service management frameworks, preferably ITIL.
• Proven experience leading and developing a team of approximately six IT professionals, fostering collaboration, accountability, and continuous improvement.
• Strong interest in 2nd-level application support and application maintenance activities, ensuring effective incident resolution, root cause analysis, and close collaboration with business and development teams.
• Experience in cloud migration or infrastructure transformation projects, as well as with ISO 27001, DORA and GDPR requirements and audits, is desirable.
• Fluent English, both written and spoken.
• French language skills will be considered a plus.
• Structured, reliable, and solution-oriented approach to work.

What the company can offer you:

• Competitive benefits package;
• Hybrid work;
• Learning & Development opportunities;
• Opportunity to join a dynamic, multicultural environment, growing its business in Portugal;

Next step:

If you are interested in this opportunity, please send us your updated CV. If you are looking for another type of professional challenge, contact us to discuss other career opportunities, always in complete confidentiality.