Director, Learning and Development - Operations

SoFi Director, Learning and Development - Operations Reposted 22 Hours AgoSaved Easy Apply Remote or Hybrid 7 Locations Easy Apply 147K-184K Annually Expert/Leader 147K-184K Annually Expert/LeaderFintech • Mobile • Software • Financial ServicesLead design and delivery of a scalable Operations learning ecosystem, from onboarding to product launch readiness. Build AI-enabled, data-driven curricula and knowledge management, mentor senior managers, oversee training administration, measure impact on FCR/CSAT/NPS, and align programs with enterprise L&D.Top Skills: Ai Tools And PlatformsData AnalyticsDigital Coach ToolsKnowledge Management Systems