SD WAN - L2

L2 Network Engineer (NOC - SD-WAN)

Location: Chembur, Mumbai

Project: IDBI

Experience: 5+ Years

Employment Type: Full-Time

Work Mode: Work from Office

Shift: Rotational Shifts (24×7 NOC Environment)

Notice Period: Immediate to 30 Days Preferred

Job Overview

We are seeking an experienced L2 Network Engineer to support and manage enterprise network infrastructure within a Network Operations Center (NOC) environment. The role involves monitoring, troubleshooting, configuring, and optimizing LAN, WAN, and SD-WAN networks while ensuring high availability, performance, and SLA compliance.

Key Responsibilities

• Provide L2 support for LAN, WAN, and SD-WAN infrastructure.
• Configure, monitor, and troubleshoot routers, switches, and SD-WAN devices.
• Handle escalations from L1 teams and coordinate with field engineers and vendors.
• Manage and troubleshoot routing protocols including BGP, OSPF, and EIGRP.
• Perform incident, change, problem, and asset management activities in line with ITIL processes.
• Manage IP addressing, router access controls, and network configurations.
• Conduct fault analysis, troubleshooting, and root cause analysis (RCA) for network incidents.
• Monitor network performance and resolve connectivity and application-related issues.
• Coordinate with infrastructure and vendor teams for network-related issues and escalations.
• Support backup link activation, failover testing, and disaster recovery activities.
• Maintain network documentation, SOPs, inventory records, and operational reports.
• Ensure timely resolution of security, audit, and compliance observations.
• Identify opportunities for automation and operational process improvements.

Required Skills

Mandatory

• 5+ years of experience in Network Operations and Infrastructure Support.
• Hands-on experience with:
• SD-WAN Technologies
• Cisco Routers & Switches
• Juniper Routers & Switches
• Strong knowledge of:
• BGP
• OSPF
• EIGRP
• LAN/WAN Technologies
• Data & Voice Networks
• Experience with Network Monitoring Systems (NMS) and ticketing tools.
• Strong troubleshooting and incident management skills.
• Good understanding of network operations in a 24×7 support environment.
  

Preferred

• Cisco ACI
• TACACS
• Network Security Fundamentals
• Experience in enterprise or BFSI environments.
• Exposure to Data Center (DC) and Disaster Recovery (DR) operations.

Education

• Graduate or Postgraduate in any discipline.

Preferred Certifications

• CCNA
• CCNP
• Equivalent Networking Certifications