IP NW Engineer

At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.Vodafone is seeking an experienced IP Network Operations Engineer to join its Network Operations team. The successful candidate will be responsible for ensuring the availability, performance, security, and continuous improvement of Vodafone's IP network infrastructure supporting critical telecommunications services and enterprise services.This position requires technical expertise in IP networking, network security, operational troubleshooting, incident management, and service assurance within large-scale carrier and enterprise environments.

What You’ll Do

• Operate and support Vodafone's IP network infrastructure, ensuring service availability and performance;
• Troubleshoot and resolve network incidents within agreed SLAs;
• Execute network changes, upgrades, and migration activities;
• Perform root cause analysis and drive continuous service improvement;
• Supporting automation and operational efficiency initiatives;
• Maintain technical documentation and operational procedures;
• Prioritizing technical actions required to restore services during incidents;
• Assess risks and operational impact of network changes;
• Recommend improvements to network performance, resilience, and operational processes;
• Escalate critical service risks and issues when required

• Bachelor or Master's degree on Engineering or Computer Science;
• Knowledge of IP networking technologies, including TCP/IP, Routing & Switching, BGP, OSPF, MPLS, QoS, and IPv4/IPv6;
• Hands-on experience configuring Cisco Environments (Cisco ACI, ASA, ISE, among others);
• Experience managing and supporting network security solutions, including Fortinet and Check Point firewalls;
• Proven ability to diagnose and resolve complex network issues across LAN, WAN, Data Centre, and IP transport environments;
• Ability to work effectively in a fast-paced operational environment and manage priorities under pressure;
• Automation & Scripting Tools developing experience is a plus;
• English and Portuguese language (spoken and written)

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.

What's In It For You

• Hybrid Work Model - Flexible hybrid work model with 8-10 in-office days per month, managed by team leaders;
• Vodafone Products and Services - Employees get a mobile phone, free communication plan, data card, and various discounts on services and products;
• Recognition - Recognition programs for innovative, creative, high-potential employees and exemplary behaviors;
• Health and Well-being - Well-being Program offers nutrition and psychological consultations, webinars, workshops, and discounts on various services and products;
• Learning - Access to Communities of Practice and a customizable digital training platform with high-quality content (namely Harvard Business Publishing, Skillsoft and Speexx);
• Local and International Mobility - Internal recruitment with local and international rotation opportunities across departments and roles

We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.

Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.

Together we can.