Senior Network Operations Technical Lead

Key Responsibilities

• Proven experience in network operations within complex, multinational environments.
• Strong ability to lead technically and mentor a team of network professionals.
• Broad technical vision and sound judgment in managing distributed network environments.
• Excellent communication and stakeholder management skills, with the ability to interact effectively with both technical teams and management.
• Ability to work in a global, multicultural environment across different regions and time zones.
• A proactive mindset focused on operational excellence, standardization, and continuous improvement.
• Automation and IA oriented mindset.

Ownership & Execution

• Independently plan, scope, and deliver network infrastructure projects and operational improvements end-to-end.
• Define and maintain standards, runbooks, and best practices for Network administration across all supported platforms.
• Proactively identify and propose improvements to Network management processes, tooling, and architecture.

Operations & Reliability

• Technical role with focus in Network Operations
• Provide technical leadership to the Network Operations team of approximately 6 people.
• Ensure the stability, availability, performance, and continuous improvement of the global network infrastructure.
• Support and coordinate network operations across Europe, Asia, and the Americas.
• Act as the technical escalation point for critical incidents, root cause analysis, and complex troubleshooting.
• Improve and automate operations.
• Collaborate closely with other technical teams and management stakeholders to ensure smooth and aligned operations.
• Define and promote operational standards, best practices, and continuous improvement initiatives.
• Oversee and optimize network monitoring, observability, and management tools.
• Drive operational consistency and standardization across regions.
• Support team prioritization, incident escalation, and technical decision-making
• Evaluate new Network technologies, versions, and configurations to drive efficiency and reduce operational risk.
• Contribute to automation efforts for provisioning, patching, monitoring, and routine maintenance tasks.
• On Call support

Required Technical Skills

• Strong hands-on experience with the following technologies:
• SolarWinds
• Nagios
• Cisco Catalyst 9200 and 9400
• Cisco Nexus
• Cisco Meraki
• Operations Automation (Ansible, python, ...)
• Fortinet / FortiGate
• SD-WAN
• Nagios
• Cisco Catalyst Center
• Nexus Dashboard
• Automation & Scripting.

Stakeholder Communication

• Provide clear, regular progress updates to technical and non-technical stakeholders on ongoing initiatives.
• Document decisions, trade-offs, and technical recommendations in a structured and accessible manner.
• Collaborate with application teams, infrastructure teams, and vendors to align Network services with business needs.

Nice to Have

• Previous experience in a technical leadership role within a global team.
• Cloud Knowledge (Azure, AWS).
• Knowledge of ITIL or similar operational frameworks.
• Experience with automation, operational reporting, and observability improvements.
• Ability to perform effectively in high-pressure environments and during major incidents.

What We Offer

• A global role with strong visibility and impact across the organization.
• The opportunity to work in a complex and challenging enterprise network environment.
• Involvement in strategic improvement and infrastructure evolution initiatives.
• Collaboration with multicultural teams across multiple regions.

Required Qualifications

• English: Professional working proficiency (Written & Spoken)- required for daily communication across global teams.
• 6+ years of hands-on experience in Network engineering/administration in enterprise environments.
• Proven experience with Cisco Technologies. (CCNP Certification and/or equivalent knowledge)
• Solid skills in Solarwinds.
• Proven ability to work autonomously: plan initiatives, manage timelines, and deliver results with minimal supervision.
• Strong communication skills to report status, risks, and proposals to diverse stakeholders.

Nice to Have

• Cloud Knowledge (Azure, AWS).
• Knowledge of ITIL or similar operational frameworks.

Desired Certifications

• Cisco CCNA, CCNP Certifications.
• Solarwinds

Key Skills

At TD SYNNEX, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.

What's In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don't meet every single requirement? Apply anyway.

At TD SYNNEX, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for!