IBM SevOne Engineer

Job Description

Roles & Responsibilities

• Own SevOne platform configuration: polling policies, threshold groups, alert policies, device groups, discovery profiles, reporting
• Configure ICMP polling with confirmation logic (consecutive failures)
• Define and maintain device-class-based threshold profiles
• Implement flap detection and alert consolidation mechanisms
• Tune interface performance thresholds (utilization, errors, discards, packet loss)
• Manage monitoring for WAN, campus, and data center infrastructure
• Configure BGP adjacency alerting with hold-down timers
• Lead root cause analysis for recurring network and circuit issues
• Design and maintain SevOne operational dashboards
• Define and implement monitoring methods (SNMP, traps, WMI, agent-based)
• Maintain device lifecycle within SevOne (onboarding/offboarding)
• Manage SevOne–PagerDuty integration (webhooks, payloads, severity mapping)
• Implement alert routing based on device class and criticality
• Implement alert deduplication and consolidation rules
• Strong experience in IBM SevOne administration and configuration
• Strong knowledge of network protocols (BGP, SNMP, ICMP)
• Experience with enterprise network monitoring (WAN, DC, campus)
• Experience integrating monitoring tools with PagerDuty/ServiceNow
• Strong troubleshooting and root cause analysis skills

Salary Range-$90,000-$120,000 a year

TCS Employee Benefits Summary

Discretionary Annual Incentive.

Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.

Family Support: Maternal & Parental Leaves.

Insurance Options: Auto & Home Insurance, Identity Theft Protection.

Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.

Time Off: Vacation, Time Off, Sick Leave & Holidays.

Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.