Manager: Senior Site Reliability Engineer

Manager: Senior Site Reliability Engineer (MIDAS)

MIDAS is a strategic joint venture between MTN Group Fintech and Alipay, established to accelerate the modernisation of MTN Fintech’s digital financial services platform and strengthen the delivery of scalable, secure and customer-centric fintech capabilities across MTN markets.

MIDAS plays a critical role in enabling the next phase of MTN Fintech’s platform transformation by supporting the deployment, stabilisation and ongoing operation of the new digital wallet ecosystem. The joint venture brings together MTN Fintech’s deep market reach across Africa and Alipay’s global technology, platform and digital payments expertise to deliver a more resilient, innovative and future-fit fintech operating model.

We at MIDAS believe this is a game changer in terms of our business strategy. We are looking at an incumbent to join us as we build a successful business together.

As part of your portfolio as Manager: Senior Site Reliability Engineer (SRE), you will be responsible to.:

• Ensure the stability, reliability, performance and resilience of MIDAS core wallet services after go-live.
• Operate within the Infrastructure, Operations and Security function and provides hands-on reliability engineering, production support, observability, incident analysis, capacity planning, resource management, disaster recovery support and DevOps automation for business-critical wallet services.
• Participate in the design and development of SRE and DevOps tooling covering capacity planning, resource utilisation, disaster recovery, fault analysis, monitoring, alerting, operational dashboards and automated service health checks.
• Refine data-led operations by analysing availability indicators, historical incidents, resource utilisation, error trends, system bottlenecks and operational risk patterns, and converts these insights into practical reliability improvement initiatives.
• Capture operational best practices, providing input into architecture design and component selection, and producing clear technical documentation, runbooks and knowledge artefacts that improve supportability and operational readiness.

This is a Manager-level individual contributor role requiring deep technical troubleshooting capability, strong Linux and network fundamentals, programming or scripting skills, disciplined execution and the ability to communicate effectively under pressure in a multinational, partner-led fintech environment.

The incumbent must have the following:

• Minimum 4-year tertiary degree in Computer Science, Information Technology, Engineering, Information Systems or related field.
• Minimum 6–8 years’ experience in site reliability engineering, DevOps, production support, IT operations, infrastructure operations or platform engineering.
• Experience supporting business-critical production systems in payments, banking, fintech, telecoms or large-scale internet platforms strongly preferred.
• Deep understanding of Linux systems, TCP/IP, HTTP and core network / computer architecture concepts.
• Experience with at least one programming or scripting language such as Java, Python, Go, Shell or equivalent, with ability to build tools that improve operational efficiency.
• Experience in monitoring, observability, capacity planning, resource management, incident analysis, disaster recovery and production readiness.
• Experience working in multinational, cross-border or partner-led delivery environments preferred.
• Good English communication skills and ability to work independently and collaboratively under pressure.

What will give an edge to your application:

• Certification or training in SRE, DevOps, Linux, cloud, Kubernetes, ITIL or platform operations
• Certifications such as AWS, Azure, GCP, Kubernetes, Linux, ITIL, DevOps, SRE Foundation, Prometheus / Grafana
• Experience with cloud-native platforms, containers, microservices, APIs, CI/CD pipelines, configuration management and automation

Ready to make and drive the change with us? Apply now!

Closing date: 14 August 2026. Late applications will not be accepted.

Should you not hear from us within 2 weeks of closing date, please consider your application unsuccessful.