Senior Network Administrator

About Goosehead

Since 2003, Goosehead Insurance has been disrupting the insurance industry by giving clients the power of choice, utilizing a smarter marketing approach, and delivering world-class service. This is all powered by our focus on hiring and retaining extraordinary people. Our clients trust us with their most valuable possessions, so we’re more than just a bit selective when it comes to hiring new team members.

Job Summary

We’re seeking an experienced Senior Network Administrator to lead the design, optimization, configuration, and security of Goosehead’s enterprise network infrastructure. You’ll build resilient, scalable networks across on-prem and cloud environments (Meraki, Azure), while ensuring high availability and compliance.

This role owns core responsibilities including firewall and SD-WAN management (Fortinet, Cisco Meraki, Juniper), Azure network connectivity, VoIP monitoring, advanced routing, and high-availability configurations. The ideal candidate blends hands-on expertise in Windows, linux, and unified communications with strategic leadership in areas like identity management (Intune, Entra ID), future-state planning (ZTNA, hybrid cloud), and infrastructure documentation. You’ll mentor junior IT staff, drive automation, and play a key role in business continuity, disaster recovery, and transformation efforts.

Principal Duties and Responsibilities

• Architect, deploy, and maintain enterprise LAN/WAN environments utilizing Fortinet (FortiGate/FortiManager), Cisco Meraki (MX/MS/MR), and Juniper (SRX/EX) platforms
• Lead network implementations, upgrades, and migrations, ensuring minimal downtime and adherence to change management processes
• Identify, remediate, and proactively eliminate network problem areas through root cause analysis and performance tuning
• Design and manage SD-WAN, high-availability (HA) firewall clusters, VLAN segmentation, and secure network zoning
• Configure and troubleshoot advanced routing protocols including BGP and OSPF
• Implement and maintain IPSec and SSL VPNs, site-to-site tunnels, and remote access solutions
• Administer and secure Azure network connectivity, including VPN gateways, virtual networks, and network security groups (NSGs)
• Develop, audit, and enforce next-generation firewall policies, IDS/IPS, and threat protection controls
• Monitor and support VoIP systems, including SIP trunks, QoS configuration, and performance metrics (latency, jitter, packet loss, MOS), ensuring high call quality and reliability
• Perform packet-level analysis and advanced troubleshooting to resolve complex network and voice issues
• Maintain detailed network documentation, topology diagrams, standard operating procedures, and configuration backups
• Produce KPI and performance reports covering uptime, security posture, capacity, and voice quality metrics
• The ideal candidate will demonstrate advanced hands-on expertise, strong documentation discipline, and the ability to lead infrastructure initiatives while maintaining a secure, highly available, and performance-optimized network environment.

Experience and Education

• Bachelor’s degree in IT, Computer Science, Network Engineering, or related field (required).
• 5+ years of experience managing networks and systems in mid-to-large enterprise environments.
• Proven experience with Cisco Meraki and Azure networking.
• Strong background in Windows Server, Linux, and virtualization.
• Experience supporting cloud and on-prem identity/device management (Entra ID, Intune).
• Familiarity with VoIP and UC platforms: Zoom, Vonage, WebRTC, IVR.
• Demonstrated ability to generate and present KPI/performance metrics.
• Experience contributing to disaster recovery and cloud transformation initiatives.
• Preferred Industry Certifications: CCNA, CCNP, Azure Administrator, Network+, Security+, or Nutanix Certified Professional (NCP).

Required Skills and Abilities

• Design, implement, and maintain enterprise network infrastructure including LAN, WAN, VPNs, VLANs, wireless, and firewalls.
• Architect and document current and future network designs, ensuring scalability, redundancy, and security.
• Administer and optimize Cisco Meraki networking hardware (MX, MS, MR series).
• Expertise in Azure networking: VNETs, NSGs, ExpressRoute, VPN Gateways.
• Ability to automate or script (PowerShell, CLI) is a plus.
• Strong documentation, communication, and cross-functional collaboration skills.
• Demonstrated leadership and mentoring capabilities.
• Proactive, self-directed, and able to manage competing priorities in high-stakes environments.
• Strong understanding of compliance and risk mitigation best practices.
• Produce, analyze, and present weekly KPI reports related to network health, uptime, and system performance.
• Lead incident response for network outages, security breaches, and system failures.
• Coordinate with vendors and service providers for system upgrades, licensing, and escalations

Benefits Summary

• High quality voluntary health, vision, disability, life, and dental insurance programs
• 401K Matching Plan
• Employee Stock Purchase Plan
• Paid holidays, vacation, and sick leave
• Corporate sponsored programs to enhance employee physical, financial, mental, and emotional wellness
• Financial Solution Program

Equal Employment Opportunity:

Goosehead is an equal-opportunity employer and complies with all applicable federal, state, and local laws, rules, guidelines, and regulations. Goosehead strictly prohibits and does not tolerate unlawful discrimination against employees, applicants, or any other covered person because of race, color, religion, creed, national origin, ancestry, ethnicity, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender, gender identity, transgender status, age, physical or mental disability, veteran status, uniformed service, genetic information, or any other characteristic protected by applicable law. All applicants for employment and all Goosehead employees are given equal consideration based solely on job-related factors, such as qualifications, experience, performance, and availability.

To learn more about our job opportunities, apply here. We look forward to speaking with you!