IT Operations Infrastructure Manager - Columbia

About Us

Business is booming in South Carolina! Are you ready to be a part of developing and connecting the next generation of workers in this state? Year after year, experts pick our state as one of the best in the country for doing business. Just last year, South Carolina announced more than 8,000 new jobs and $9.12 billion in capital investment. Entrepreneurs are flocking to cities like Greenville, Charleston, Columbia, and Rock Hill to start and grow their businesses. And our hospitality industry is primed to take off as travelers from around the world continue to discover the beauty and accessibility of South Carolina’s mountains and coast.

Here at the South Carolina Department of Employment and Workforce (DEW), we are laser-focused on connecting every jobseeker who comes through our doors with their next great career opportunity! Are you looking for a meaningful position at an agency brimming with optimism and camaraderie that also offers job security, affordable health insurance, great retirement benefits, and work-life balance? If so, continue reading to discover your chance to make a difference at DEW!

Job Description

Are you a talented IT professional with experience managing physical and virtual servers? Do you want to make an impact? Join our team at DEW!

Our Infrastructure Manager serves within IT Operations and manages, administers, develops, and supports the agency's infrastructure. This role provides technical assistance on Windows, cloud-based systems, network and resolving operational problems. This includes installing, troubleshooting, implementing, integrating, securing, and developing evolving strategies for the data center, network, VMware environment, and physical servers.

Key Responsibilities

• Manage physical and virtual server installation, configuration, and support.
• Evaluate, monitor, troubleshoot, and optimize server environment.
• Streamline agency's computing needs and plan for cloud-based technology.
• Ensure network and reliability statewide.
• Build and administer disaster recovery/business continuity program.
• Establish project management approach for communication to various departments.
• Ensure continuous improvement of Infrastructure team through regular assessments.
• Integrate data privacy and system security compliance into Infrastructure team function.

Minimum And Additional Requirements

Education and Experience

A bachelor's degree in communications, business administration, information technology, mathematics, statistics, management information science or a related field and experience in telecommunications, data processing and/or information technology. Relevant experience may substitute for the bachelor's degree on a year-for-year basis.

Preferred Qualifications

Knowledge of the principles and techniques of planning programs and work activities in an information technology environment. Ability to plan and supervise the implementation of short- and long-range information technology-based activities and objectives. Ability to plan, organize, direct, and review the work of technical personnel.

Additional Comments

Supplemental questions are considered part of your official application. Please complete the State application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.