Security Consulting Engineer

Security Consulting Engineer

• Drives technology design, implementation, execution and/or optimization for customer

projects/accounts.

• Works with customers to plan, design, configure and/or diagnose Cisco’s suite of products, services and

solutions to accelerate customer outcomes

• Assists customers with integration and implementation of tools, systems and service assurance

• Supports presale activities and translate business requirements into solution design

• Builds customer simulations in test labs to resolve/validate complex problems and compatibility issues

• Creates and delivers customer collateral, portals, documentation and knowledge transfer

• Aligns technical deliverables to customer business outcomes

• Drives customer technology transitions, influencing solution architectures and services

• Complies with and supports company policies and processes and utilizes relevant tools to

effectively execute the role and support Professional Services’ strategies and goals

Role Specific Responsibilities:

• Works extensively with customers along with appropriate internal and external resources (e.g.

Client’s account teams, partners) on the strategy/deployment/optimization of Client’s services and

solutions

• Takes leadership role in execution of delivery projects

• Improves solutions and methods developed in the field for use to the wider practice

(knowledge sharing)

• Creates, reviews and approves project deliverables e.g. Design recommendations, High Level

Design, Low Level Design, Implementation/Change Management Plans

• Builds and/or leverage test environments as required to resolve highly complex problems and

compatibility issues

• Leverages software skills and tools to configure, deploy and/or troubleshoot Client’s products

and solutions. Contributes in the development of digital intellectual capital (e.g. scripts, digital

signatures).

• Acts as a focal point for problem resolution for assigned customer engagements. Assures

proper and quick resolution of complex customer problems across an appropriate range of

technologies.

Scope:

• Collaborates with other Consulting Engineers in appropriate technology domains to ensure

optimal use of resources to meet customer needs

• Typically interacts with individual contributors, managers, and customers regularly

• Provides input to Sales team in creating and demonstrating technology solutions to customers

• Engages with sales teams on pre-sales activities

Complexity:

• Solves highly complex problems and is able to identify viable and often innovative options, and

uses analytical skills and judgement to recommend an appropriate solution

Expertise:

• Typically requires BSc Computer Science or equivalent plus 5-8 years of relevant work

experience. Advanced degree strongly preferred.

Project Specific

• Skills: Proven experience in implementing troubleshooting and/or Security solutions across Enterprise and Service provider environments.

Ability to troubleshoot, own and resolve implementation problems during migrations

• Competencies: Technical expertise in Security technology domain with demonstrated expertise in one or more of the following areas – Network Access Control (Identity Services Engine), VPN, Network segmentation (Firewalls, Next Gen FW), Advanced Threat Response, Content Security (WSA, ESA), Cloud Security (Umbrella, Cloudlock), Secure Workload, Secure Network Analytics (SNA)

• Language Requirements: Fluency in English, language skills like French, German, Italian, Spanish are added advantage

• Certifications: CCIE/CCNP Security (or equivalent), is a plus as well as any programming languages. Programming skills (Python) is a plus.