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Expedia Group Builtin · Indexed 2026-08-07

Product Support Specialist

Austin, TX, USA 53K-84K Annually

Builtin
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Indexed description

Expedia Group Product Support Specialist 2 Hours AgoSaved Hybrid Austin, TX, USA 53K-84K Annually Junior 53K-84K Annually JuniorAdTech • eCommerce • Information Technology • Software • Travel • Generative AIProvide timely Escapia product support to property managers and partners via Salesforce, email, chat, and Slack. Troubleshoot reservations, payments, trust accounting, owner statements, taxes, and integrations; document cases, escalate financial or regulatory risks, support onboarding, and recommend process and knowledge improvements to improve first-contact resolution.Top Skills: Antivirus SoftwareEscapiaExcelFirewallsGoogle ChromeMS OfficeQuickbooksSalesforceSlackWindows

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