Senior Field Technician - New York

Job Description And Benefits

The Senior Field Technician will be highly organised, self-motivated and responsible for installing and basic testing of Telecommunication Equipment and Systems

The technician will be expected to work on a number of diverse projects simultaneously and meet demanding deadlines on time and on budget.

Why you will love it here

• Earn a competitive salary that reflects your experience and dedication in our innovative workplace.
• Company Contributions to 401k.
• Constant Learning & Career Development via our Track for Talent development programme - with the option to further progress your capabilities across 3 areas: Technical, Business and Emotional.
• Collaborate with supportive colleagues in a professional and welcoming environment.
• Community connection -we frequently sponsor fundraisers, teams and causes that are close to our hearts.
• And finally - we recognise our teammates and celebrate our wins.

Join our team and make your impact!

Please Note: Only candidates permitted to work in the US will be considered for this role.

#INDHP

Responsibilities

• Assist in the installation, commissioning, and maintenance of telecommunication equipment and associated infrastructure (fibre and copper cable) in field environments.
• Carry out Datacentre or PoP audits including all equipment, ports, caballing and general connectivity.
• Conduct troubleshooting and fault isolation on optical network components.
• Perform network testing, validation, and documentation of optical fibre networks.
• Collaborate and support senior network engineers (remote) to configure and test installed telecommunication equipment.
• Work closely with customers and internal teams to deliver projects and resolve technical issues.
• Maintain accurate and detailed documentation of all work performed.
• Perform risk assessments prior to commencing works in the field environment
• Ensure compliance with safety and industry standards while working on-site.
• Participate in training and development programs to enhance technical skills ensuring that all compulsory internal and external training is up to date and current.
• When required, send daily reports on progress, status and risks
• Working outside of normal hours to support cutover or migration activities

Skills Required

Required Skills

Equipment Audit

Port Audit

Fibre and Cable Tracing

Fibre Traffic Identifier Tests

Use of Visual Fault Locator

Rack Installation

Equipment Installation (Active and Passive)

PDU Installation

Cabling (CATx & Fibre)

Labelling

Power cable Install & Termination (DC & AC)

Copper Cable Terminations

Card Infills

Equipment configuration/Software Updates

Equipment standalone testing

Insertion Loss Testing

OTDR Testing

BER Testing (Client Side)

Basic Fault-finding

Compiling Test Reports

Desirable Skills

Equipment commissioning

Wavelength adds & balancing

Signal to Noise Ratio Testing

Advanced Fault Finding

CD/PMD Testing

Able to use OSA

DWDM Link & Span build, test and commissioning

Requirements

Educational Requirements

• Bachelor's degree or diploma in Telecommunications, Electrical Engineering, Computer Science, or related field (or equivalent practical experience).
• Good level of practical 'Hands On' experience in a Telephone Exchange or Datacentre environment
• Good understanding of fixed line transmission systems including DWDM & OTN
• Good understanding of optical and fibre principles including attenuation, dispersion and signal loss.
• Good understanding of DC and AC Power principles
• Experience using Power Measuring Test Equipment including Digital Multimeters.
• Ability and appetite to learn new technical concepts and technologies
• Experience using fibre optic test equipment such as OTDR, Optical Power Meters, and Optical Spectrum Analysers.
• Strong troubleshooting and problem-solving skills.
• Willingness to travel and work in field environments.
• Ability to work independently and as part of a team.
• Good communication and documentation skills including MS Word, Excel & Teams
• Full Clean driver's license

Desirable Vendor Experience

• Ciena 6500 Packet Optical Platforms 2 Slot,7 Slot,14 Slot, 32 Slot, RLS, Coredirector, 5430, 5410, Waveserver AI, Waveserver 5
• Huawei OSN 3800, OSN 6800
• Nokia 1830
• Infinera DTN, DTNx
• Lucent OLS 400G, 800G, 1.6T, Lambda Unite, TDM10G
• Adva FSP 150, FSP 3000
• Nortel Opter