Infrastructure Specialist 2 - 20021873

• Installs, maintains, configures, upgrades and/or administers hardware and/or software independently in workstation support, network administration, server administration, business continuity, information security, telecommunications and network connectivity, and SAN administration (i.e., multiple technology domains) where technical work requires specific knowledge to evaluate, select, adapt and modify standard procedures
• Devises new approaches to problems encountered
• Diagnoses, analyzes and resolves issues for customer(s) across assigned multiple technology domains
• Creates, organizes, files and maintains documentation
• Reviews and monitors enterprise security systems
• Takes appropriate action and responds to alarms/alerts per agency policy and procedure (e.g., anti-virus, spam)
• Interfaces with other platforms from a hardware and/or software perspective
• Answers questions and presents informal mentorship opportunities to peers and/or lower-level staff via conversation, observation or technical documentation
• Stays current regarding new technologies in area of IT assigned
• Attends meetings, training, and conferences and may give presentations

48 mos. combined work experience in any combination of the following: installing, monitoring/maintaining, configuring, upgrading, &/or administering/operating multiple technology domains including 12 mos. work experience in the primary technology specified by the agency in the position description & job posting.

• Or completion of associate core program in computer science or information systems; 30 mos. combined work experience in any combination of the following: installing, monitoring/maintaining, configuring, upgrading, &/or administering/operating multiple technology domains including 12 mos. work experience in the primary technology specified by the agency in the position description & job posting.
• Or completion of undergraduate core program in computer science or information systems; 24 mos. combined work experience in any combination of the following: installing, monitoring/maintaining, configuring, upgrading, &/or administering/operating multiple technology domains including 12 mos. work experience in the primary technology specified by the agency in the position description & job posting.
• Or equivalent of minimum class qualifications for employment noted above. Note: The official position description on file with the designated agency is to reflect the required, primary technology directly relating to the duties of the position. Only those applicants possessing the experience in the required, primary technology listed in the position description & job posting are to be considered for any vacancies posted. The job posting must list the required technology commensurate with the position in question.

Job Skills: Information Technology

Organization

Rehabilitation & Correction - Correctional Reception Center

Agency Contact Name and Information

Personnel Director 614-585-5016/ [email protected]

Unposting Date

Aug 11, 2026, 8:59:00 PM

Work Location

Correction Reception Center

Primary Location

United States of America-OHIO-Pickaway County-Orient

Compensation

$38.01

Schedule

Full-time

Work Hours

40

Classified Indicator

Classified

Union

OCSEA

Technical Skills

Computer Literacy, Customer Service, Information Technology

Professional Skills

Customer Focus, Verbal Communication

Primary Technology

Endpoint Customer Support

Agency Overview

Who We Are…

Guided by a single mission “To reduce recidivism among those we touch,” the Ohio Department of Rehabilitation and Correction believes that everyone is capable of positive change. Our staff embrace these core values and serves as role models for pro-social behavior conveying an attitude of dignity and respect in the treatment of others.

What We Do…

The Ohio Department of Rehabilitation and Correction has been tasked with front line crime reduction through rehabilitative treatment and programming efforts provided in a safe, secure and humane correctional environment and effective community supervision. Our goal is to protect the public through helping individuals turn away from crime and become productive, contributing members of our communities, ensuring a safer Ohio for all Ohioans now and in the future.

To learn more about our agency, please visit our website at www.drc.ohio.gov

Are You Ready?

We are thrilled to see that you are interested in beginning your career with the Ohio Department of Rehabilitation and Correction! Without a doubt, this will be the most rewarding and meaningful work you’ll ever find with a work family that is second to none!